Deli & Cheese Department Lead - People, Service & Ops

Farm Boy; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A fresh food retailer in Toronto is seeking a dedicated team member to oversee department management and ensure customer satisfaction. This role requires a minimum of 3 years of experience in a supervisory position, strong analytical and organizational skills, and excellent communication abilities. The successful candidate will be responsible for leading a team, managing inventory and operations, and ensuring compliance with safety regulations. A flexible schedule is necessary, including availability for weekends and holidays.

Qualifications

• Minimum of 3 years of supervisory or management experience in a similar role.
• Public Health Food Handler certification and First Aid certification.
• Fluency in English and French is an asset.

Responsibilities

• Ensure objectives and goals of the department and store are met.
• Manage day-to-day operations including ordering, scheduling, and customer service.
• Provide superior customer service and support the vision of the store.
• Execute strategies with Store Manager to achieve financial results.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Analytical skills

Communication skills

Judgment and decision-making

Ability to work under pressure

Education

Post-secondary program in business

Job description

A fresh food retailer in Toronto is seeking a dedicated team member to oversee department management and ensure customer satisfaction. This role requires a minimum of 3 years of experience in a supervisory position, strong analytical and organizational skills, and excellent communication abilities. The successful candidate will be responsible for leading a team, managing inventory and operations, and ensuring compliance with safety regulations. A flexible schedule is necessary, including availability for weekends and holidays.