Debt Collection Clerk — Onsite, Growth & Benefits

Government of Canada; Saint-Georges; On-site; CAD 30,000 - 60,000; Full time

Job summary

A public sector organization in Canada is seeking a candidate to trace debtors and manage overdue accounts. Responsibilities include notifying clients, preparing reports, and maintaining financial records. Applicants should have relevant certification or equivalent experience, along with a focus on client communication and interpersonal skills. This role requires work on-site with no remote options available. The position offers various benefits including health care plans and pension plans.

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Life insurance

Pension plan

Registered Retirement Savings Plan (RRSP)

Long-term care insurance

Deferred Profit Sharing Plan (DPSP)

Free parking available

Learning/training paid by employer

Paid time off (volunteering or personal days)

Team building opportunities

Qualifications

• Experience an asset.
• Basic security clearance required.
• Criminal record check and credit check required.

Responsibilities

• Trace and locate debtors.
• Notify debtors of overdue accounts and payments.
• Visit debtors to collect amount due or to make payment arrangements.
• Recommend legal action or discontinuation of service.
• Store, update, and retrieve financial data.
• Answer clients' inquiries and provide information.
• Work with on-line accounts and systems.
• Maintain work records and logs.
• Perform general office duties.
• Prepare reports.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Reliability

Education

Other trades certificate or diploma

or equivalent experience

Tools

MS Excel

Database software

Electronic mail

Spreadsheet

Internet

MS Windows

Job description

A public sector organization in Canada is seeking a candidate to trace debtors and manage overdue accounts. Responsibilities include notifying clients, preparing reports, and maintaining financial records. Applicants should have relevant certification or equivalent experience, along with a focus on client communication and interpersonal skills. This role requires work on-site with no remote options available. The position offers various benefits including health care plans and pension plans.