Dealer Services Rep - Orders, Reporting & Customer Success

CCM Hockey; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A sports equipment company located in Montreal is seeking a dedicated order management professional. The candidate will effectively manage orders, communicate with sales representatives, and ensure timely delivery. Ideal candidates have a college diploma, experience in retail, and are bilingual in French and English. The company offers competitive salaries, comprehensive benefits, and a collaborative environment.

Benefits

Competitive salaries

Full insurance benefits from Day 1

3 weeks of vacation

Discounts on CCM products

Free gym access

Fun social events

Qualifications

• Minimum of 1 to 3 years of experience, preferably in retail.
• Ability to manage and track orders effectively.
• Strong analytical skills for report generation.

Responsibilities

• Process and track orders via email and phone.
• Manage order accuracy and timely delivery.
• Communicate with various departments to resolve issues.

Skills

Customer service

Communication skills

Problem-solving

Knowledge of hockey products

Bilingual (French and English)

Education

College diploma in administration

Tools

Microsoft Office (Excel)

Job description

A sports equipment company located in Montreal is seeking a dedicated order management professional. The candidate will effectively manage orders, communicate with sales representatives, and ensure timely delivery. Ideal candidates have a college diploma, experience in retail, and are bilingual in French and English. The company offers competitive salaries, comprehensive benefits, and a collaborative environment.