Dealer

Jobvite, Inc.; Northeastern Ontario; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Full benefits package for full-time

Retirement savings plan

Development and training opportunities

Family and friends discounts on travel

Fun work environment

Job summary

Gateway Casinos & Entertainment Limited is looking for a Dealer to be in the heart of the casino, conducting game play and engaging guests. The role offers comprehensive training, growth opportunities, and a benefits package across 27 locations in Canada.

Expect a fast-paced, customer‑focused environment with evening and weekend shifts, strong math demands, and potential advancement to supervisory roles within the company.

Qualifications

• Minimum 1 year of customer service experience.
• Certifications in Serving It Right, Proserve or Smart Serve are required/preferred.
• Strong mental arithmetic and ability to memorize numbers.
• Experience dealing cards is an asset.
• Willingness to work evenings and weekends.

Responsibilities

• Compute wins or losses and settle bets.
• Secure cards, chips and cash; verify transactions and monitor table activity.
• Maintain game pace and security; escalate disputes to Dealer Supervisor as needed.

Skills

Customer service

Math skills

Flexible hours

People interaction

Education

Serving It Right (BC)/Proserve (Alberta)/Smart Serve (Ontario)

Job description

Job Type: Full-Time, permanent
Hourly Rate: Start $17.95; 1-year rate $18.79

The Gateway to Your Future

Ready to be part of the action? As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold center court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the center of the action.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Computes wins or loses and bet settlements.
• Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities.
• Maintains appropriate game pace and proper game security.
• Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities.

What You Bring

• Minimum 1-year experience in a customer service role.
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
• Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations.
• Dealing experience is an asset.
• Completion of Deal Us In Phase I training within 30 days of start (in Alberta).
• Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips.
• Ability to stand and/or sit for long periods of time as applicable.
• Outgoing, friendly energy and know how to deliver extraordinary service.
• Enjoy calculating numbers, memorizing combinations, and focusing on the details.
• Take pride in every game you deal and are eager to learn and master new games.
• Are a night owl who benefits from working flexible hours, evenings and weekends.
• Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.