Day Receptionist

Arcadia Care Morris; Morris; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local healthcare provider in Morris, Canada, is seeking a Receptionist to deliver exceptional customer service while managing inquiries from visitors and residents. The role includes answering calls, greeting guests, and performing administrative duties like data entry. Candidates must have a high-school diploma, proficiency with Microsoft Office, and the ability to multitask effectively. This is a full-time position with a Monday-Friday schedule offering a dynamic work environment.

Qualifications

• Must possess a minimum of a high-school diploma.
• Proficient with Microsoft Office suite.
• Ability to multi-task and prioritize tasks.

Responsibilities

• Answer, screen, and forward calls using the telephone switchboard.
• Greet visitors and direct them as needed.
• Perform general administrative tasks including data entry.

Skills

Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Ability to multi-task

Professional appearance and demeanor

Resourceful and proactive

Education

High-school diploma or its equivalent

Job description

RECEPTIONIST

Monday-Friday 8AM-4:30PM

SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e., monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondence appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

QUALIFICATIONS:

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

PHYSICAL DEMANDS:

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.