Datacenter Technician

Boson AI; Barrie; On-site; CAD 50,000 - 100,000; Full time

Job summary

Boson AI is hiring a Datacenter Hardware Technician for our Barrie, ON site. You will work hands-on with GPU servers, network gear and storage, ensuring machines stay online and up-to-date.

You’ll diagnose failures, replace components, and log serials while following runbooks and safety procedures. 2+ years in server hardware, Linux, and on-site work are expected.

Qualifications

• 2+ years hands-on experience with server hardware in a datacenter, colocation, IT operations or equivalent environment.
• Experience replacing and troubleshooting server components: drives, memory, power supplies, fans, GPUs and mainboards.
• Experience installing drivers, BIOS and firmware updates on server hardware.
• Experience testing and installing network connections, including structured cabling.
• Comfortable on the Linux command line — navigating the filesystem, reading logs, running diagnostics.
• Familiar with remote access and operational practices: SSH, VPN, and out-of-band management (IPMI, BMC, Redfish).
• Abe to work onsite in Barrie, ON, within 50 km of the site.
• Comfortable with physical demands: lifting and racking equipment, etc.
• Clear written communication — notes relied on by the next technician.

Responsibilities

• Install, rack, cable and commission new Supermicro servers, storage and network equipment.
• Diagnose and repair hardware failures — replace components and drive RMAs to resolution.
• Install and update drivers, BIOS and firmware across servers and network gear.
• Test and install network connections, including structured cabling and link validation.
• Perform preventive maintenance: inspections, cable management, airflow and spare-parts inventory.
• Keep accurate asset records: serial numbers, parts, rack locations.
• Respond to hardware failure alerts and escalate to SRE when needed.
• Follow runbooks and safety procedures and improve them where unclear.

Skills

Server hardware

Linux

Documentation

On-site work

Network basics

Tools

IPMI

BMC/Redfish

SSH

VPN

NetBox

DCIM

Job description

Boson AI is an early-stage startup building large language tools for everyone to use. Our founders (Alex Smola, Mu Li), and a team of Deep Learning, Optimization, NLP, AutoML and Statistics scientists and engineers are working on high quality generative AI models for language and beyond.

You keep the machines running

We are looking for a Datacenter Hardware Technician to keep the physical infrastructure behind our AI research running in Barrie, ON. You will work hands-on with the latest NVIDIA GPUs, thousands of disks, terabit networking and hundreds of Supermicro servers — racking them, repairing them, keeping firmware current, and making sure every machine that should be online is online.

Our researchers train models around the clock, so the difference between a good day and a bad one is often a technician who noticed a marginal cable, logged a serial number correctly, or caught a failing drive before it took a training job down with it. This is careful, methodical work, and we treat it that way.

This role is for our Barrie datacenter. You must live within 50 km of the site, such that you can be onsite on short notice. Workload can be bursty, i.e. periods of smooth sailing mixed with periods of intense work during hardware failures, upgrade and maintenance cycles.

A day in the life

• Install, rack, cable and commission new Supermicro servers, storage and network equipment.
• Diagnose and repair hardware failures — replace DIMMs, drives, power supplies, fans, GPUs, cables and mainboards — and drive RMA cases with vendors through to resolution.
• Install and update drivers, BIOS and firmware across servers, NICs, HBAs and switches, keeping fleet versions consistent and documented.
• Test and install network connections, including structured cabling, optics and link validation, and troubleshoot physical-layer faults.
• Perform preventive maintenance: inspections, cable management, airflow and filter checks, and spare-parts inventory.
• Keep accurate records of every asset, serial number, part swap and rack location.
• Respond to hardware failure alerts, and elevate to the SRE team when a fault is not purely physical.
• Follow runbooks and ESD and safety procedures precisely — and improve them where they are unclear.

$50,000 - $100,000 a year

Minimum Qualifications

• 2+ years of hands-on experience with server hardware in a datacenter, colocation, IT operations or equivalent environment.
• Practical experience replacing and troubleshooting server components: drives, memory, power supplies, fans, GPUs and mainboards.
• Experience installing drivers, BIOS and firmware updates on server hardware.
• Experience testing and installing network connections, including structured cabling.
• Comfortable on the Linux command line — navigating the filesystem, reading logs, running diagnostics.
• Familiar with remote access and operational practices: SSH, VPN, and out-of-band management (IPMI, BMC, Redfish).
• Exceptionally organized and meticulous. Accurate records, careful labelling and consistent procedure matter more here than raw speed.
• Able to work onsite in Barrie, ON, living within 50 km of the site.
• Comfortable with the physical demands of the role: lifting and racking equipment, working in cold aisles, and occasional after-hours or on-call response.
• Clear written communication — your notes are what the next person relies on.

Preferred Qualifications

• Direct experience with Supermicro servers, chassis and IPMI tooling.
• Experience with GPU servers (NVIDIA H100, A100 or similar) and their power and cooling requirements.
• Experience with high-speed networking: 100Gb+ Ethernet, InfiniBand, optics and DAC cabling.
Familiarity with DCIM or asset-management tools such as NetBox.
• Basic scripting in Bash or Python to automate repetitive checks.
• Experience with power distribution units, structured cabling standards, and rack and power design.
• Experience handling RMA workflows with hardware vendors.
• Relevant certifications (CompTIA Server+, A+, Network+) or an equivalent hands-on track record.

If you take pride in a tidy rack, a clean cable run, and a fleet where every machine is accounted for, we'd love to hear from you.