Database Administrator (DBA/DBRE)

GIRO Inc. / Le Groupe en informatique et recherche opérationnelle; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hours/remote work

Team activities and traditions

Employee assistance program

Telemedicine and mental health support

Training and professional development

Job summary

GIRO Inc. is seeking a Database Reliability Engineer to maintain and enhance production databases across cloud and on-prem environments. You will drive automation, observability, and reliability improvements for multi-environment data platforms.

Join a collaborative team that values innovation and long-term client relationships, with flexible hours and remote work options. The role offers challenging, impactful projects across global clients and complex SQL Server/Azure SQL environments.

Qualifications

• Experience administering databases in production environments (cloud-based and on-premises).
• Strong focus on data platform reliability, availability, resilience, and performance.

Responsibilities

• Participate in the transition toward DBRE practices with emphasis on automation, observability, and platform resilience.
• Diagnose and resolve database-related incidents impacting applications.
• Provide advanced technical support for database performance, integrity, and availability issues.
• Support database imports, exports, and conversions for client projects and internal initiatives.
• Collaborate with development and project teams to optimize processes and solution performance.
• Contribute to automating recurring operations and improving DBA practices.
• Develop deep expertise in GIRO's products and environments within a complex technical landscape.

Skills

Database administration

Cloud & on-prem DBs

Automation scripting

PowerShell

Shell scripting

Observability

Incident management

Git

Oracle PL/SQL

MS SQL Server

Azure

Team collaboration

Tools

PowerShell

Shell

Batch

Git

Azure SQL

Job description

GIRO IS YOUR WAY FORWARD At GIRO, our mission is clear: Improving quality of life around the world through software and services that increase the efficiency of public transport and postal delivery. Joining us means contributing to projects and initiatives that makes a real difference to millions of people. Every line of code, every idea, every action, advances our impact around the world. Join us and let’s lead the way forward, together.

Why choose GIRO?

• Join a Quebec software company that is an international leader
• Advance your career in a collaborative work environment where expertise and commitment are the driving force behind every project
• Stability based on long-lasting client relationships and our long-term vision

An Environment for Growth

Here, we focus on an inclusive and positive environment. We offer a range of benefits, including

• Flexible working hours, including remote work for a balanced life.
• Team activities and annual traditions that we take pride in
• Everyday support: Employee assistance program, telemedicine and mental health support.
• Training and professional development opportunities to grow, learn and discover your way forward.

Whoever said software development can’t be fun has never worked at GIRO! We offer a friendly environment with the development of expertise and collaboration at the heart of everything we do.

Within our team, you will play a key role in the stability, performance, and evolution of our database environments. You will be responsible for the maintenance, operation, and ongoing support of production databases hosted within our managed hosting services, supporting clients around the world. You will contribute to the reliability, availability, and performance of more than 75 data environments based on SQL Server, Azure SQL Managed Instance, and DBaaS solutions. Through a Database Reliability Engineering (DBRE) approach, you will help drive automation, improve observability, and strengthen the resilience of our platforms. You will work closely with development, support, infrastructure, and operations teams to deliver reliable, high-performing services to our clients.

Your main responsibilities

• Participate in the transition toward Database Reliability Engineering (DBRE) practices focused on automation, observability, and platform resilience.
• Diagnose and resolve database-related incidents impacting the operation of our applications.
• Provide advanced technical support for database performance, integrity, and availability issues.
• Support database imports, exports, and conversions as part of client projects and internal initiatives.
• Collaborate with development and project teams to optimize processes and solution performance.
• Contribute to the automation of recurring operations and the continuous improvement of DBA practices.
• Develop deep expertise in our products and environments within a complex and stimulating technical landscape.

The skills that will make you a key member of our team

• Experience administering and supporting databases in critical production environments, both cloud-based and on-premises.
• Expertise in data platform reliability, availability, resilience, and performance.
• Experience with automation and platform engineering, including scripting and automating recurring operational tasks.
• Knowledge of automation languages and tools such as PowerShell, Shell (.csh), Batch (.cmd), or similar technologies.
• Strong understanding of observability concepts and proactive incident management, including monitoring, alerting, root-cause analysis, and continuous improvement.
• Strong customer support, troubleshooting, and problem-solving skills for complex technical issues.
• Experience with Oracle PL/SQL and/or Microsoft SQL Server T-SQL.
• Solid understanding of version control systems, particularly Git.
• Ability to analyze, document, and clearly communicate technical solutions.
• Excellent collaboration and teamwork skills.
• Passion for databases and data technologies, with a strong interest in continuously expanding your expertise.

Assets that will help you stand out

• Automation mindset: You continuously look for ways to reduce manual tasks, minimize human error, and improve operational efficiency.
• Systems thinking: You understand the interactions between applications, databases, infrastructure, observability, and operations in order to optimize overall service reliability.
• Proactive approach: You anticipate capacity, performance, and availability challenges before they impact users or clients.
• Experience with cloud platforms, particularly Microsoft Azure.
• Knowledge of DBRE (Database Reliability Engineering) concepts and practices.
• Intellectual curiosity and a strong desire for continuous learning.
• Interest in continuously improving processes, practices, and technologies.

Why join us?

Work on complex and diverse technical challenges. Join a team of passionate experts eager to share their knowledge. Develop deep expertise in large‑scale systems and environments. Thrive in a workplace that values autonomy, collaboration, and innovation.

Employment Conditions

In accordance with the standards and regulatory requirements to which GIRO adheres, all positions—whether permanent, fixed‑term, or internship—are subject to a criminal background check. Positions that involve access to financial data are also subject to a credit check. All verifications are conducted in accordance with GIRO’s established procedures.

Candidates must be legally authorized to work in the selected country at the time an offer of employment is made. It is the sole responsibility of candidates to obtain any required work permits, visas, or other authorizations prior to their start date. The masculine form is used solely to simplify the text.

We offer a friendly environment with the development of expertise and collaboration at the heart of everything we do.

GIRO is a global leader in optimization software for public transport and postal operations, planning and management. Every day, our solutions help move millions of people and millions of parcels more efficiently. From Los Angeles to Sydney, New York to Paris and Singapore, major cities and postal operators around the world count on our software to drive forward their urban mobility.

Headquartered in Montréal, GIRO has over 700 full‑time employees, mostly in software development and operational research.

By investing 30% of our resources into R&D we continuously advance our products and expertise in the industry.