Data Services Manager

Hydro One; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An Ontario electricity provider is seeking a strategic leader who will provide guidance on data, manage a high-performing team, and participate in project management activities. This role requires expertise in data strategies and team management, with a commitment to fostering a collaborative workplace culture. If you have a relevant bachelor's degree and a passion for innovation in data, we encourage you to apply. This position is based in Toronto and offers a competitive salary along with a focus on employee development.

Qualifications

• Proven experience in developing data strategies and effective data models.
• Strong team management skills with a focus on performance.
• Ability to participate in project management activities.

Responsibilities

• Provide strategic direction and guidance to internal stakeholders.
• Collaborate to prioritize demands for data and analytics services.
• Manage team planning, scheduling, and work oversight.
• Participate in project management and governance activities.

Skills

Data strategies

Team management

Project management

Effective communication

Education

Bachelor's degree in a relevant field

Job description

Overview

50973-Toronto-RegularNot Applicable/Optional

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play. It’s an exciting time to join the team at Hydro One!

Position Summary

Provide strategic guidance and decision support to internal stakeholders in the development of data strategies and effective data models. Collaborate with Supervisor and business stakeholders to prioritize demand for the team. Manage the team including planning, scheduling, and overseeing work. Participate in project management and governance activities to provide updates.

Specific Accountabilities

• Provide strategic direction, guidance, and/or decision support to relevant internal stakeholders including other ISD teams, project teams, LoBs, and contractors in the development of data strategies, effective data models and resolution of problems within areas of expertise.
• Collaborate with Supervisor and business stakeholders to prioritize LoB demands for data and analytics services; actively prioritize work for/with the team; may provide subject matter expertise in complex business engagements.
• Drive the identification, budgeting, and implementation of new data use cases across the business. Support LoBs in monetizing business data where possible.
• Ongoing team management including planning, scheduling, assigning, and overseeing staff work; and providing the appropriate direction and guidance to ensure they can carry out their work effectively to maintain the expected quality and accuracy. Provide meaningful and timely feedback to staff.
• Participate in project management and governance activities to provide updates on work status, risks/issues, and mitigation/resolution plans regarding scope, budget, time, and resource availability.
• Perform other duties as required.

Managerial Accountabilities

• Manage and motivate direct reports to deliver high-quality data services to fulfill data use cases and stay on schedule.
• Establish performance measures for staff; making effective recommendations on human resource issues; and creating and maintaining a safe, harassment-free workplace.
• Be accountable for the output of direct reports (e.g., set expectations, priorities, and context; ensure compliance with required legal and regulatory requirements and Hydro One and business unit policies and procedures; conduct succession planning, performance reviews and provide direction on problem areas; support career development; provide effective recommendations concerning promotions, transfers, pay, disciplinary action of staff within the department per collective agreements, etc.).
• Resolve technical, business and personnel issues; and escalate unresolved issues in a timely manner to Supervisor for advice, instruction, or direction.
• Perform other managerial duties as required.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Hydro One and its partners/affiliates may use AI to screen, assess or select applicants for the position.

Employer of the year 2025

Deadline: December 8, 2025

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.