Data Scientist, Product Observability

Epic Games; Vancouver; On-site; CAD 138,000 - 204,000; Full time

Job summary

A leading game development company in Vancouver is seeking a Data Scientist to enhance its data analytics capabilities. Responsibilities include building observability tools, coordinating across teams, and providing insights for high-quality game services. Applicants should have strong technical skills in data tools and a problem-solving mindset. Benefits include comprehensive health coverage and competitive pay ranging from CAD 138,840 to CAD 203,632.

Benefits

100% coverage for employee and dependent benefits

Mental well-being programs

Retirement savings plan with employer match

Qualifications

• Prior experience in analytics, project management, release management, production, or analytics qa.
• Strong in-the-moment problem-solving skills and ability to break large problems into manageable pieces.
• Ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities

• Build and maintain Epic’s real-time Observability Framework.
• Educate stakeholders on real-time data for data-driven decisions.
• Coordinate across teams to maintain a high-quality live service.

Skills

Proficiency with Grafana

Proficiency with DataDog

Proficiency with SQL

Problem-solving skills

Communication skills

Time management skills

Tools

Grafana

DataDog

Kibana

Amazon CloudWatch

Job description

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

ANALYTICS What We Do

Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.

What You’ll Do

Epic Games is seeking to expand its Insights team with a focus on Observability. We are looking for a Data Scientist to assist us in delivering and maintaining an Epic-quality live service game. This role wears many hats, juggles dynamic priorities, and works toward constantly moving targets. You’ll create Data Tools, Workbooks, and Dashboards to support global Epic Development and Publishing efforts.

In this role, you will

• Expand on Epic’s real-time Observability Framework by building, maintaining, and working with stakeholders to produce insightful product health monitoring and alerting.
• Educate key stakeholders on real-time data and provide clear sources of truth to make high-velocity data-driven decisions.
• Advocate for the player – coordinate across multiple disciplines, teams, and time zones to maintain a high-quality live service product.
• Dig into data, utilizing existing tools and rapid ad-hoc querying and visualization to help resolve active live issues.
• Drive Observability evolution – continuously re-evaluate existing dashboards for opportunities to improve our data story. Work with Data Teams to leverage the latest data features and tools.

What we’re looking for

• Proficiency with Grafana, DataDog, Kibana, or Amazon CloudWatch
• Proficiency with JPath, PromQL, SQL, or strong knowledge of scripting languages.
• Prior experience in analytics, project management, release management, production, or analytics qa.
• Strong in-the-moment problem-solving skills and ability to break large problems into manageable and actionable pieces.
• Ability to communicate equally effectively with both technical and non-technical stakeholders at all levels.
• Flexible availability - including on-call - and strong time management skills.

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability and retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

British Columbia Base Pay Range $138,840 — $203,632 CAD

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.