Data Cloud Success Guide: AI-Driven Impact

Salesforce, Inc..; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Toronto seeks a Data Cloud Success Guide to support strategic customers in leveraging data analytics. You will engage proactively, fostering strong relationships to optimize Data Cloud usage, thereby driving customer satisfaction and ROI. The ideal candidate has 3–5 years of experience in a customer-facing tech role, is fluent in English and French, and holds a Bachelor's Degree.

Qualifications

• 3–5 years experience in a customer-facing role in the technology industry.
• Experience with Data 360 and AI functionalities.
• Proactive and self-starting attitude.

Responsibilities

• Be a trusted Data Cloud subject-matter expert.
• Engage with Premier and Signature customers to optimize Data Cloud usage.
• Build strong relationships with internal and external stakeholders.

Skills

Customer-facing experience

Fluent English and French

Strong communication skills

Interpersonal skills

Understanding of emerging data-related technologies

Education

Bachelor's Degree

Job description

A leading technology company in Toronto seeks a Data Cloud Success Guide to support strategic customers in leveraging data analytics. You will engage proactively, fostering strong relationships to optimize Data Cloud usage, thereby driving customer satisfaction and ROI. The ideal candidate has 3–5 years of experience in a customer-facing tech role, is fluent in English and French, and holds a Bachelor's Degree.