Data Center Technician

Google Inc.; Toronto; On-site; CAD 100,000 - 102,000; Full time

Job summary

Google Toronto is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software in a fast-paced data center environment. The role involves rack work, network configuration, and collaboration with cross-functional teams to ensure reliable infrastructure.

A valid Reliability Status from the Government of Canada is required, with potential updates to screening during employment.

Qualifications

• Experience with component-level repairs and troubleshooting on IT equipment.
• Experience diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols and Linux system administration.

Responsibilities

• Deploy and operate data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Skills

Server hardware

Linux administration

Networking protocols

OS troubleshooting

Team collaboration

Education

Bachelor's degree or equivalent practical experience

Job description

Google Toronto, ON, Canada

Early

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Experience with Linux system administration.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Experience working within a data center or network operation center environment.
• Experience in project management and leadership, and collaborating and partnering with teams.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

It is a requirement of the position that you obtain or currently hold a valid Reliability Status screening from the Government of Canada. Please note that information provided to the Canadian Government in connection with the screening is not affiliated/shared with Google. Evidence of the completed screening will be required to be provided directly by you to Google upon the start of your employment, and will not otherwise be shared with Google by the Government of Canada. The level of security screening required may change during employment to meet Google's current business needs. Failure to obtain or maintain the appropriate clearance and/or customer screening requirements will make you ineligible for the position, which may result in the frustration of your employment and action up to and including termination.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

It is a requirement of the position that you obtain or currently hold a valid Reliability Status screening from the Government of Canada. Please note that information provided to the Canadian Government in connection with the screening is not affiliated/shared with Google. Evidence of the completed screening will be required to be provided directly by you to Google upon the start of your employment, and will not otherwise be shared with Google by the Government of Canada. The level of security screening required may change during employment to meet Google’s current business needs. Failure to obtain or maintain the appropriate clearance and/or customer screening requirements will make you ineligible for the position, which may result in the frustration of your employment and action up to and including termination.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our software developers, developers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Canada: $100000 - $102000 (CAD) + 15% bonus target + equity + benefits
Learn more about benefits at Google .

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.