Data Architect

Epsilon Solutions Ltd.; Toronto; On-site; CAD 150,000 - 190,000; Full time

Job summary

Epsilon Solutions Ltd. in Toronto seeks a senior Dynamics 365 CE CRM specialist with extensive design and delivery experience. The role focuses on architecting integration solutions, leveraging Azure services, and guiding DevOps practices for scalable cloud CRM deployments.

Strong client-facing and leadership skills are required to drive workshops, map integration patterns, and lead technical delivery across projects leveraging the Microsoft Dynamics stack.

Qualifications

• Minimum 810 years of experience in Dynamics 365 CE CRM with strong technical and client facing skills.

Responsibilities

• Lead design workshops with business/tech partners to design architecture solutions.
• Provide implementation guidance and ensure scalable, secure CRM integrations.
• Drive DevOps pipelines for CRM deployments on cloud platforms.
• Mentor team on best practices and support PreSales engagements.

Skills

Dynamics 365 CE CRM

Azure integration

SOA architecture

Middleware tools

DevOps for CRM

REST APIs

Power Platform

Power BI

SSRS

CNet Java Script

Tools

MS SQL

MS CRM SDK

SSIS

SSRS

Logic Apps

Azure Functions

Service Bus

WebAPIs

OData

Power Apps

Job description

Minimum 810 years of experience in Dynamics 365 CE CRM with strong technical and client facing skills

Technical Skills

Dynamics 365 Customer EngagementSales Service Must and knowledge other Microsoft Dynamics 365 suite of products

Facilitate detailed design from requirements and support construction and deployment

Design components in a Service Oriented Architecture SOA environment with good technical expertise in middleware tools preferably Mulesoft

Dynamics 365 in Online OnPremise implementations and environments and prior versions

Providing highly available scalable Dynamics 365 integration architecture on Azure

Hands on experience in CNet Java Script MS SQL MS CRM SDK MSD developer toolkit SSRS

Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage

Experience in MS CRM 3rd party Integration using Middleware Tools APIsREST ODATA WebAPIs SSIS packages

Experience in using Azure services for integrationLogic Apps Azure Functions Service Bus API Management etc PCF controls Power Apps and Power Automate for upstreamdownstream systems integrations

Experience in data migration data analysis data mappings data harmonization using OOB and third party tools preferable expereince in Azure Data Factory

Experienced in reporting architecture with SSRS and knowledge on Power BI

Good to have knowledge in latest features of Dynamics 365 platform Sales Insights Customer Service Insights Customer Voice etc

Experience in effective management of cloud platform resources and good understanding on security models and connectivity CRM systems

Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools

Exposure in driving information management strategy design and deployment on cloud platforms preferably on Web Services global infrastructure and services

Expereince with integrating Dynamics 365 with CCaaS platform like GenesysNICETalk Desk

Delivery and Leadership Skills

Lead the technical workshops to work with Business and technology partners on requirements to design and develop architecture solutions

Should have good problem solving and analytical skills

Should be able to think independently and be solution driven

Be accountable for solution delivery and technical leadership

Lead technical efforts for PreSales engagements and contribute towards building niche solutionsPOCs

Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations implementations

Experience in Agile methodologies

Good to have Certifications

Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 for Service

Microsoft Dynamics 365 for Customizations