Data Analyst EPESI (Enterprise Performance Evaluation & Strategic Initiative)

Durham Community Health Centre; Oshawa; On-site; CAD 65,000 - 75,000; Full time

Job summary

A healthcare service provider in Durham Region seeks a Data Analyst to support data-driven insights and enhance client care. The successful candidate will work closely with clinical and non-clinical teams, maintain data quality, and develop reports. A bachelor's degree and strong analytical skills are required. This role offers a full-time, permanent position with a salary range of $65,000 - $75,000.

Benefits

Participation in HOOPP

Commitment to diversity and inclusion

Qualifications

• Minimum 2 years of experience in database management and data analysis.
• Advanced proficiency in Microsoft Excel and MS Office suite.
• Experience in healthcare or community health centres is an asset.

Responsibilities

• Analyze and interpret data to support strategic decision-making.
• Deliver routine and ad hoc reports in user-friendly formats.
• Collaborate with teams to develop dashboards and scorecards.

Skills

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

SQL

JReports

Cognos

Job description

Position Title: Data Analyst - EPESI (Enterprise Performance Evaluation & Strategic Initiative)

Job Posting Deadline for Internal Candidates: October 22, 2025, at 5:00pm

Employment Status: Permanent, Full-Time

Position Status: This is a Non-Bargaining Unit position.

Hours of Work/Schedule: Monday to Friday, 35 Hours per week

Position Reports To: Manager EPESI

Salary Range: Annualized salary range $65,000 - $75,000 commensurate on skills and experience, plus participation in HOOPP.

Primary Work Location: Oshawa & Pickering, ON (required to work at any of DCHC's locations as required)

Organization

Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being.

DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well.

At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the centre of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education.

It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on making our biggest impact yet on local health care by diversifying, expanding, and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources.

DCHC's 2023 - 2026 Strategic Goals

• Drive Program and Service Integration and Client Experience Across All that DCHC Does
• Evolve Program Offerings to Improve Health Equity and Meet the Needs of DCHC's Priority Populations
• Establish DCHC as a System Advocate and Champion for Equity
• Enhance DCHC's Brand and Awareness Across Durham Region
• Become an Employer of Choice with a Focus on Recruitment, Retention, and Development

Position Overview

Durham Community Health Centre (DCHC) is seeking a dynamic and motivated Data Analyst - EPESI - to support our multi-site organization across Durham Region.

Reporting to the Manager, EPESI, the Data Analyst plays a key role in delivering data-driven insights and business intelligence to support strategic goals and enhance client care and outcomes. The ideal candidate will bring a strong work ethic, a passion for healthcare analytics, and excellent technical, analytical, and communication skills.

The Data Analyst will lead the development and maintenance of systems and processes for data collection and reporting, contribute to key performance indicator (KPI) development, and ensure data quality and integrity across the organization. This role involves extracting and analyzing data, preparing reports and presentations, and collaborating with internal teams to develop dashboards and scorecards.

As a member of the EPESI Team, the Data Analyst will work closely with clinical and non-clinical teams to interpret data and identify opportunities for improvement. The role also involves collaboration with Finance and Talent & Culture teams to support evidence-based decision-making and knowledge sharing.

Externally, the Data Analyst will liaise with organizations such as the Alliance for Healthier Communities, Ontario Health East, and the Durham Ontario Health Team to fulfill reporting obligations.

This position promotes a culture of teamwork, enthusiasm, and commitment to data quality—critical to delivering excellent client care and demonstrating the impact of our Community Health Centre. The Data Analyst will support DCHC's Quality and Performance Strategy by standardizing data practices, producing actionable insights, and guiding performance monitoring efforts.

Key Responsibilities

• Analyze and interpret data to support strategic decision-making and knowledge development
• Extract and integrate data from multiple systems into usable formats
• Support clinical and non-clinical teams with statistical analysis, benchmarking, and data visualization
• Deliver routine and ad hoc reports in user-friendly formats for internal and external stakeholders
• Provide analytical expertise for strategic initiatives, business cases, quality improvement, and evaluation projects
• Develop and refine performance indicators and metrics
• Design and run queries and reports using JReports, SQL, and/or Cognos
• Utilize business intelligence tools to create dashboards and scorecards
• Implement innovative reporting tools and visualizations to enhance data usability
• Translate business requirements into technical specifications for database and reporting development
• Consult with staff on data and reporting needs aligned with the Enterprise Quality and Performance Strategy
• Promote data literacy by educating staff on interpreting and using data for decision-making
• Maintain technical documentation and reporting protocols
• Identify opportunities to improve reporting efficiency and reduce manual processes
• Support process standardization and tool development for continuous improvement
• Ensure data quality and integrity through best practices and regular audits
• Adhere to internal policies, including confidentiality protocols

Qualifications

• Bachelor's degree in Business Administration, Computer Science, or a related field (or equivalent experience)
• Advanced proficiency in Microsoft Excel and the MS Office suite
• Certification in database management is an asset
• Minimum 2 years of experience in database management and business data analysis
• Experience with Telus PS Suite and other database systems
• Ability to align data analysis with strategic goals
• 2-3 years of experience in a similar role
• Proven ability to evaluate system needs and implement data solutions
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills, including report writing
• Strong interpersonal and customer service skills
• High attention to detail and commitment to data accuracy
• Experience working collaboratively in a community-based, interdisciplinary team
• Experience in adult education and delivering training is an asset
• Experience in healthcare, community health centres, or the non-profit sector is an asset

Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human rights protected ground).

Application Process

• While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration
• All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly
• All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening)
• Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation.

Accessibility: If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036, or by email to [e-mail].