Dark Horse Barista - YHM

Big League Food Company Retail Inc.; Hamilton; On-site; CAD 25,000 - 26,000; Full time

Job summary

Dark Horse Barista role at Dark Horse Espresso, located at Mount Hope within Hamilton International Airport. Join a team that serves coffee, food, craft beverages, and collaborates with local partners. Full-time and part-time positions available with pay reflecting experience.

Responsibilities include crafting espresso beverages, serving alcohol, ensuring safety and standards, and engaging customers in a welcoming, community-focused environment. Training provided, growth opportunities included.

Qualifications

• Experience within a specialty coffee program.
• Active member of the specialty coffee community.
• Strong customer service orientation and teamwork.
• Comfort with hospitality software (POS, scheduling, purchasing).
• Highly organized with ability to manage multiple projects.

Responsibilities

• Provide exceptional customer service and foster a warm environment.
• Prepare coffee beverages according to recipes with precise dial-ins.
• Prepare and serve alcoholic beverages, including cocktails, beer and wine.
• Support cafe operations including food, pastries and merchandising.
• Collaborate with Detour Coffee & Dear Grain Bakery and represent the brand.
• Follow health, safety, and airport rules and manage cash handling.
• Take orders via POS and maintain regular attendance.

Job description

Dark Horse Barista

Location - 9300-2206 Airport Road, Mount Hope, ON

Hours of Operation (Subject to Change): 03:30-21:00

Hiring for Multiple Positions -Full-time / Part-time

We love to work with creative, passionate, and fun people who love great coffee as much as we do.

Dark Horse Espresso is located on the Departure Side of the Hamilton International Airport. Offering freshly made Grab and Go Food. Locally sourced craft beers and spirits, and our own locally roasted coffee. We are seeking highly motivated individuals to grow with our company. If you are looking for a challenging change of pace with perks, Dark Horse YHM would love to hear from you.

About The Position

A Dark Horse Barista has a passion for coffee, community and enjoys working as part of a team. Candidates must possess a natural affinity for customer service and get excited by the chance to build their skill-set within the coffee industry. Dark Horse is proud to provide Baristas with an environment that supports their growth through both paid for training and opportunities for career advancement.

General Responsibilities

• Provide exceptional customer service and foster a warm and inclusive environment
• Prepare coffee beverages according to company recipes (with a specific emphasis on accurate dial-ins of our Espresso menu)
• Prepare and serve alcoholic beverages, including mixed cocktails, beer, wine, and canned beverages.
• Support all product and services at cafe including food, pastry and merchandising
• Continue to enhance collaboration with our partners at Detour Coffee & Dear Grain Bakery
• Represent Dark Horse within the specialty coffee community
• Act with integrity, honesty and knowledge that promote the culture, values and mission of Dark Horse
• Follow health and safety policies
• Follow all rules and regulations in place at John C. Munro Hamilton International Airport (YHM)
• Provide management with feedback on how we can improve our processes
• Demonstrate strategic understanding of food service operations by providing recommendations
• Execute (when necessary) ordering, inventory management, queue management, and more
• Follows all operational policies and procedures, including those for cash handling & safety, security during each shift
• Taking food and beverage orders using POS system (when necessary)
• Maintains regular and consistent attendance and punctuality

Required Knowledge, Skills & Abilities

• Experience within a specialty coffee program
• Well-developed personal brand and a proven ability to build relationships across an industry.
• Should be an active member of the specialty coffee community
• A proven executor that has participated the successful growth of food properties
• Comfortable with key hospitality software including POS, scheduling and purchasing systems
• Highly accountable and well-organized, with an ability to oversee a team of staff and prioritize multiple projects
• An insatiable curiosity and willingness to learn, anchored in a constant pursuit of personal development
• Collaborative and innovative consensus builder that solicits 360-degree feedback
• Can inspire and influence staff, consumers and other stakeholders
• A positive ambassador with strong communication skills and a genuine kindness, thoughtfulness.
• Must hold valid Ontario Smart Serve and Ontario Food Handler certifications.

Good to Have

• Barista experience : 1 year
• Bartending experience: 1 year
• Hospitality: 3 years
• Specialty coffee : 1 year
• RAIC approval or willingness to take( Dark Horse Espresso will pay for the RAIC application process and monthly parking at YHM)
• Potential Candidates must have their Smart Serve Certification.

Schedule and Pay

• Monday to Friday & Weekends
• This is a federal property location and non-standard working hours
• Compensation $17.60-$19.00 per hour, plus gratuities

Big League Food Company is the next generation of beloved food brands.

Our current brand portfolio includes Village Juicery, Dark Horse Espresso, Detour Coffee, Dear Grain Bakery, and Tori’s Bakeshop.

What we Offer

A fast-paced environment with ambitious growth and plenty of opportunity to grow delicious products to delight your senses. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, accommodation will be provided to candidates with disabilities during the recruitment and selection process. If you are invited to participate in the process and require an accommodation, please let us know in advance.