Damage Prevention Coordinator

Rogers; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major telecommunications company is seeking a Damage Prevention Coordinator in Winnipeg. The role focuses on managing damage prevention activities to ensure infrastructure safety and compliance. Candidates should have a minimum of 3 years' experience relevant to the telecommunications industry, strong interpersonal skills, and the ability to work under tight deadlines. The position offers competitive salary, full benefits, and opportunities for professional development.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Discounts on services and products

Growth & Development Opportunities

Wellness Programs

Qualifications

• Minimum of 3 years of experience in Telecommunications and/or Damage Prevention industries.
• Strong understanding of telecom construction standards and locate processes.
• Ability to manage high-volume environments and meet tight deadlines.

Responsibilities

• Manage and support damage prevention activities to ensure infrastructure safety.
• Monitor and review locate tickets and construction activities near infrastructure.
• Develop productive relationships with utility owners and municipalities.

Skills

Telecommunications experience

Damage Prevention expertise

HFC networks understanding

Strong interpersonal skills

Analytical thinking

Tools

Microsoft Office Suite

SQL

Power BI

Job description

Overview

Damage Prevention Coordinator

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity :

Who we’re looking for

Reporting to the Manager- Damage Prevention (DP), this role involves managing and supporting damage prevention activities to ensure the safety and integrity of underground, and aerial, infrastructure. The successful candidate will be responsible for contributing to processes improvements, hosting meetings with internal and external customers, and for all locate and damage prevention activities. The candidate must have a demonstrated ability to assess risk, be a team player, experienced at multi-tasking and analytical thinking, and able to work under tight timelines. The candidate must be able to demonstrate professionalism and objectivity under all circumstances, be capable of taking initiative, function in an independent manner as well as within a team, create and maintain effective relationships with key internal and external partners.

What you bring

• Minimum of 3 years of experience in Telecommunications and / or Damage Prevention industries (both are considered assets).
• Strong understanding of HFC (Hybrid Fibre Coaxial) networks, telecom construction standards, locate processes, relevant legislation, and One-Call systems / procedures.
• Experience with locate management software, clearance activities, and field locate operations.
• Ability to effectively manage high-volume environments, prioritizing tasks while responding to customer and business needs.
• Demonstrated ability to make independent, sound decisions under tight deadlines.
• Strong interpersonal skills, including the ability to positively engage with contractors, facilitate meetings, and deliver public presentations.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint.
• Ability to quickly acquire skills with internal IT applications and systems used by the Damage Prevention Unit.
• Flexibility to work overtime or variable shifts, including evenings and weekends, when required.
• Excellent verbal and written communication skills.
• Ability to develop and deliver clear, concise reports.
• Strong skills in updating and disseminating processes and procedures accurately and effectively.
• Knowledge of process improvement and automation (considered an asset).
• Experience with reporting software such as SQL or Power BI (considered an asset).
• Criminal and credit checks will be completed for the successful candidate.

What you’ll do

• Monitor, review and audit locate tickets, emergency tickets, construction activities near high-risk infrastructure, and locate escalations.
• Provide support for internal, external resources and Locate Service Providers (LSPs).
• Manage and liaise with all parties to resolve locate escalations, co-ordinate site visits, and manage tracer wire installations.
• Respond to locate inquiries and ensure One-Call center compliance.
• Provide technical support to LSPs and verify mapping accuracy.
• Prepare detailed monthly reports for statistical analysis and financial tracking.
• Report map discrepancies and follow up to ensure corrective action is taken.
• Develop and maintain productive relationships with utility owners and municipalities.
• Assist in all damage prevention efforts and promote awareness through education.
• Lead special projects as assigned by management.
• Represent Rogers Damage Prevention on committees and focus groups if required.
• Identify and report trends related to damage, liability, or deficiencies in control measures.
• Build a network of internal and external contacts, including professionals from utilities, locate service providers, and One-Call centers to strengthen the damage prevention program.
• Maintain accurate records of ticket processing, addressing incidents, non-conformance items related to damage prevention.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including :

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts : Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities :
• My Path : self-driven career development program
• Rogers First : priority in applying to internal roles of interest
• Wellness Programs :
• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity :
• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

Other information

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 22 Scurfield Boulevard, Winnipeg, MB

Travel Requirements: Up to 10%

Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract

Posting Category / Function: Technology & Information Technology

Requisition ID: 311727

Posting notes: Technology

Location: Winnipeg, MB, CA

Onsite expectation: Corporate employees expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026.