D365 Functional Analyst – Project Operations

CorGTA; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

Mount Royal University is seeking a Leadership Giving Officer to manage donor relationships and drive stewardship across a 110–125 donor portfolio. You will cultivate, solicit and recognize leadership gifts while coordinating annual giving activities and awards.

The role involves collaboration with campus partners, data analysis, and strong written communication to support fundraising initiatives.

Qualifications

• Three or four year bachelor degree or equivalent in business administration, nonprofit management or a certificate in fundraising and/or equivalency in education.
• 2 to 3 years of experience in annual giving and/or post-secondary fundraising, including experience working with external and internal clients, donors, volunteers; CFRE designation would be an asset.
• Experience with RENXT, Mailchimp, and/or Canva would be beneficial for this position.

Responsibilities

• Manage an assigned portfolio of 110 to 125 current and prospective donors, cultivate and steward relationships to grow engagement.
• Identify prospective constituents and develop long term plans for involvement with the university; collaborate with other team members.
• Serve as first point of contact for leadership level giving inquiries and coordinate awards renewal and stewardship.
• Maintain donor relationships and contact history using RENXT CRM; prepare and deliver communications by mail or email.

Skills

Analytical skills

Technical writing

Independent and collaborative work

Education

Bachelor degree or equivalent in business administration/nonprofit management

Tools

RENXT

Mailchimp

Canva

Job description

About the Division of Community Engagement

The Division of Community Engagement (DCE) includes donor engagement, alumni relations, government relations and community partnerships, and marketing and communications. The division takes a holistic approach to engaging with all MRU audiences to foster meaningful relationships inside and outside the University. Aligned with the University’s strategic plan "Opening Minds and Changing Lives" and the "Grow Beyond" brand, the work done within the division aims to emphasize the University’s impact beyond campus borders and ensure that we are providing a world-class undergraduate student experience.

About Role

The Leadership Giving Officer is responsible for the full scope of activities related to the cultivation, solicitation, recognition, and stewardship of a portfolio of Leadership Giving prospects and donors, typically those giving at the leadership level of $1,000 - $24,999. Under the direction of the Manager, Annual Giving & Gift Compliance, the Leadership Giving Officer (LGO) develops strategies to promote key partnerships and loyal giving for the segment/portfolio. The LGO will also be responsible for the renewal of annual awards and supporting various group giving projects, providing a high level of customer service and impactful stewardship to those donors. As a Foundation team member, the LGO will also work closely with colleagues across campus to engage, inform, and steward the broad MRU donor community and help grow philanthropic investment in support of the institutional and Foundation missions.

Responsibilities

Leadership Giving

• Manage an assigned portfolio of 110 to 125 current and prospective donors, and cultivate, solicit and steward those relationships to retain and grow their philanthropic engagement
• Identify prospective constituents and develop long term plans for their involvement with the university; identifies, qualifies and stewards alumni prospects in collaboration with other university team members
• First point of contact for leadership level giving inquiries
• Work closely with Annual Giving and Awards Officer and/or Manager, Annual Giving & Gift Compliance to create, renew and steward annual and endowed awards
• Work with group giving project donors and supports fundraising efforts for those projects, and liaise with project organizers to steward those gifts
• Demonstrate a high level of knowledge of the case for support for priority fundraising initiatives at Mount Royal University
• Work closely with internal partners across campus on priority fundraising initiatives
• Able to attend events outside of regular working hours on occasion to engage and steward donors

Annual Giving

• Assist in planning giving campaigns for constituent groups that may or may not include leadership donors
• Respond to Annual Giving inquiries via email, and phone
• Assist with strategic planning for Leadership and Annual Giving Team

Administrative Tasks

• Participate in regular fundraising meetings with colleagues and team meetings
• Manage prospect/donor relationships and maintaining contact history using RENXT CRM
• Prepare and deliver various communication pieces for donors either by mail, or email

Qualifications

• Three or four year bachelor degree or equivalent in business administration, nonprofit management or a certificate in fundraising and/or equivalency in education
• 2 to 3 years of experience in annual giving and/or post-secondary fundraising, including experience working with external and internal clients, donors, volunteers Pursuit of, or completed CFRE designation would be an asset Experience with RENXT, Mailchimp, and/or Canva would be beneficial for this position Experience within a post-secondary environment would be an asset
• Proven strong analytical skills with the ability to analyze large amounts of data, identify trends, and develop strategies
• Strong technical writing skills required
• Ability to work independently and collaboratively, troubleshoot issues and think creatively
• Strong organizational skills, effective at managing multiple priorities and working against deadlines
• Research skills, ability to use and extrapolate data from CRM