Cybersecurity and Privacy Manager

PricewaterhouseCoopers International; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading global consulting firm is seeking a Cybersecurity and Privacy Manager in Calgary, Alberta. The role focuses on providing comprehensive cybersecurity solutions and leading client engagements to drive high-quality service. Applicants should have a strong background in client service, an understanding of governance frameworks, and experience in managing cybersecurity projects. This is an opportunity to work in a dynamic environment committed to inclusivity and professional growth.

Benefits

Competitive compensation package

Inclusive benefits

Flexible work programs

Qualifications

• 5+ years of experience in cybersecurity.
• Strong knowledge of AI and transformative technologies.
• Proven ability to manage client relationships.

Responsibilities

• Lead client engagements and build trusted relationships.
• Communicate strategic cybersecurity perspectives.
• Drive collaboration within technical teams.
• Maintain project budgets and timelines.

Skills

Client service experience

Interpersonal skills

Consulting methodologies

Understanding industry frameworks

Governance, Risk and Compliance (GRC) experience

Cybersecurity strategy knowledge

Education

Bachelor's degree or equivalent

Tools

NIST CSF

OSFI B-13

CISSP certification

Job description

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

Meaningful work you’ll be part of

As a Cybersecurity and Privacy Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high‑quality client service and operational efficiency. Responsibilities include but are not limited to:

• Account Leadership. Anticipating, identifying and framing client needs and positioning PwC’s services to meet these needs and solve our clients’ most important problems (be out ahead of our clients). This may integrate resources, processes, and various technical combinations.
• Build trusted relationships. Identify key client stakeholders within each account and assign relationship owners in addition to yourself. Understand motivations and drivers for key client stakeholders and client cultures and dynamics that influence how PwC engages successfully.
• Establish and communicate PwC’s strategic point of view on key cybersecurity issues, trends, and opportunities. Communicate strategic lessons learned to clients.
• Maintain an informed opinion about our client’s best strategic direction for their security program. Develop a “first to support” client strategy to stay ahead of our competitors. Engage our technical competency teams frequently to bring the right resources to support our clients.
• Build relationships in the market to win business opportunities.
• Develop highly differentiated PwC cybersecurity service solutions to solve client problems and work with PwC’s competency leads (e.g. Data security, IAM, TVM, Cloud Security, Network Security, Incident Response, EDR etc.) to showcase PwC’s skills, solutions, and differentiated processes.
• Work with PwC and client teams to successfully achieve the desired outcomes as described in the SoW. Be confident about communicating expectations with clients, and any deviations that may affect the outcome of the engagement.
• Passionately pursue “PwC‑Quality” experiences and deliverables and maintain a meticulous understanding of project financials, team consumption of hours, expenses, and run rates to bring projects on budget and profitable.
• Bring projects before the deadline by anticipating situations that would cause delays and potential program risks.
• Set performance goals and expectations by level and hold team members accountable to achieve them. Coach team members to build knowledge and skills. Design the ideal practice to help team members be successful and conduct retention strategies for the practice.

Experiences and skills you’ll use to solve

• Strong client service experience with the ability to ‘read the room’ and manage a range of stakeholders successfully, essential for high client satisfaction.
• Interpersonal skills and proven commitment to collaboration and teamwork, with proficient written and oral communication skills and experience presenting in a business context.
• Developing consulting methodologies and frameworks.
• Strong interpersonal and communication skills to manage client relationships.
• Understanding industry frameworks and regulatory guidelines such as NIST CSF and OSFI B-13, and experience applying those in a business environment.
• Experience with Governance, Risk and Compliance (GRC) activities including strategy development, target operating model and roles and responsibilities definition, policy and standards development, control definition and testing, and risk measurement and monitoring.
• Demonstrated understanding of and thought leadership across cybersecurity strategy and risk topics including data protection; identity and access management; governance, risk and compliance; application security; asset management; network infrastructure and cloud security; vulnerability management; business resilience / business continuity; and third‑party risk management. Knowledge should extend into transformative technologies such as AI.
• Desirable Certifications: CISSP, CISM, CISA, ITIL, etc.
• Cybersecurity depth working with clients in multiple industries including financial services, telecom, power sector, technology, and retail.
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which is the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.