Cybersecurity and Privacy Manager

PwC - Global; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

A global consulting firm in Canada is seeking a Cybersecurity and Privacy Manager to lead client engagements in cybersecurity. You will develop solutions, build client relationships, and lead teams to deliver high-quality services while managing project outcomes. Ideal candidates possess strong client service experience, understanding of cybersecurity frameworks, and relevant certifications. Competitive benefits and a flexible work environment are offered.

Benefits

Competitive compensation package

Inclusive benefits

Flexibility programs

Qualifications

• Strong client service experience with stakeholder management.
• Interpersonal skills for effective communication and collaboration.
• Understanding of industry frameworks and regulatory guidelines.

Responsibilities

• Anticipate and understand client needs, positioning services accordingly.
• Develop strategic relationships with clients and stakeholders.
• Oversee project delivery and client communication.

Skills

Client service experience

Interpersonal skills

Understanding of cybersecurity frameworks

Governance, Risk, and Compliance experience

Cybersecurity strategy understanding

Education

Degree in relevant field

Tools

NIST CSF

OSFI B-13

CISSP

CISM

CISA

Job description

Overview

Line of Service Advisory

Industry/Sector Not Applicable

Specialism Cybersecurity & Privacy

Management Level Manager

Job Description & Summary

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

Meaningful work you’ll be part of

As a Cybersecurity and Privacy Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

Responsibilities

• Account Leadership: Anticipating, identifying and framing client needs and positioning PwC’s services to meet these needs and solve our clients’ most important problems. This may integrate resources, processes, and various technical combinations.
• Build trusted Relationships: Identify important client stakeholders within each account and assign relationship owners in addition to yourself. Understand motivations and drivers for key client stakeholders and understand client cultures and dynamics that influence how PwC engages successfully.
• Establish and communicate PwC's strategic point of view on key cybersecurity issues, trends, and opportunities. Communicate strategic lessons learned to clients.
• Maintain an informed opinion about our client's best strategic direction for their security program. Develop a "first to support" client strategy to stay ahead of our competitors. Engage our technical competency teams frequently to bring the right resources to support our clients.
• Business development: Build Relationships in the Market. Draw from existing client relationships to identify and win business opportunities.
• Develop highly differentiated PwC cybersecurity service solutions and work with PwC’s competency leads to showcase PwC’s skills, solutions, and differentiated processes (e.g., data security, IAM, TVM, Cloud Security, Network Security, Incident Response, EDR).
• Project delivery: Work with PwC and client teams to achieve the desired outcomes as described in the SoW. Communicate expectations with clients and any deviations that may affect the outcome of the engagement.
• Maintain PwC-Quality: manage project financials, hours, expenses, and run rates to bring projects on budget and profitable.
• Proactively anticipate situations that could cause delays or program risks.
• Team leadership: set performance goals by level, coach PwC team members, design the ideal practice to help team members be successful and conduct retention strategies.

Experiences and skills you’ll use to solve

• Strong client service experience with the ability to read the room and manage a range of stakeholders, aiming for high client satisfaction.
• Interpersonal skills and proven collaboration ability with proficient written and oral communication, including experience presenting in a business context.
• Developing consulting methodologies and frameworks.
• Strong interpersonal and communication skills to manage client relationships.
• Understanding industry frameworks and regulatory guidelines such as NIST CSF and OSFI B-13, and applying them in a business environment.
• Experience with Governance, Risk and Compliance (GRC) activities including strategy development, target operating model, roles and responsibilities, policy and standards development, control definition and testing, and risk measurement and monitoring.
• Demonstrated understanding of cybersecurity strategy and risk topics including data protection; identity and access management; governance, risk and compliance; application security; asset management; network security; cloud security; vulnerability management; business resilience and third-party risk management. Knowledge should extend to transformative technologies such as AI.
• Desirable Certifications: CISSP, CISM, CISA, ITIL.
• Experience with cybersecurity across multiple industries including financial services, telecom, power, technology, and retail.
• PwC Canada is committed to cultivating an inclusive, hybrid work environment.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

Education and application information: PwC Canada is committed to inclusion and diversity. We provide accommodations throughout the application and employment process if required. For more on inclusion and diversity, please see PwC’s diversity and inclusion pages.

Education

Degrees/Field of Study required: Degrees/Field of Study preferred.

Certifications

Certifications: Relevant certifications may be specified by role.

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Privacy Compliance, Professional Courage

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date Not specified

PwC Canada acknowledges that we work and live across Turtle Island and are committed to inclusion and diversity. We support accommodations during the application, interview, and employment process. If you require accommodations, please let us know during the application process. For more information, visit PwC’s diversity and inclusion pages.