Cyber Security Operations Center Analyst

CAP D+H Shared Services Corporation; Mississauga; On-site; CAD 95,000 - 100,000; Full time

Benefits offered by this job

Unlimited vacation

Hybrid working arrangements

Employee wellness program

Volunteer time off

Job summary

Finastra is seeking a Cyber Security Operations Center (SOC) Analyst to monitor, investigate, and respond to security threats across cloud and on-premises environments. You will support North American operations and collaborate with global teams to strengthen overall security posture.

The role requires SOC/NOC experience, strong SIEM skills (Microsoft Sentinel, Splunk, QRadar, ArcSight), and a solid grounding in networking and incident response. Hybrid work with 2 days in Mississauga.

Qualifications

• Experience in a Security Operations Center (SOC) or similar security monitoring environment.
• Hands-on experience with SIEM technologies (Microsoft Sentinel, Splunk, QRadar, ArcSight) or equivalent.
• Strong understanding of incident response, alerts, detection methodologies, and escalation processes.
• Knowledge of networking concepts (TCP/IP, DNS, HTTP, SMTP) and common cyber attack techniques.

Responsibilities

• Monitor, investigate, and respond to security alerts and incidents across enterprise environments.
• Perform threat analysis and triage to determine impact and remediation needs.
• Support incident response activities including containment, tracking, and post-incident documentation.
• Utilize SIEM platforms and security tools to detect suspicious activity.
• Collaborate with internal teams and external partners to improve monitoring capabilities.
• Contribute to playbooks, automation, and documentation to enhance SOC effectiveness.

Skills

SOC operations

Threat analysis

Incident response

SIEM

Networking basics

Communication

Education

Bachelor's degree in Cybersecurity/CS/IT

Tools

Microsoft Sentinel

Splunk

QRadar

ArcSight

Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What Will You Contribute? As a Cyber Security Operations Center (SOC) Analyst, you will play a critical role in protecting Finastra's global technology environment by monitoring, investigating, and responding to cybersecurity threats and incidents. Working within the Cyber Security Operations team, you will leverage advanced security technologies, threat intelligence, and analytical expertise to identify and mitigate risks across cloud and on-premises environments. This role is ideal for a cybersecurity professional who thrives in a fast-paced operational environment, enjoys solving complex security challenges, and is passionate about continuous learning. You will support North American operations, collaborate with global teams, and contribute to strengthening Finastra's overall security posture. The Finastra Role Catalogue identifies Security Operations professionals as responsible for identifying cybersecurity vulnerabilities, providing situational threat awareness, and managing overall security posture.

Responsibilities & Deliverables

• Monitor, investigate, and respond to security alerts, events, and incidents across enterprise environments using security monitoring and detection tools.
• Perform threat analysis and triage activities to determine the validity, impact, scope, and remediation requirements of potential security threats.
• Support incident response activities, including containment, escalation, tracking, resolution, and post-incident documentation.
• Utilize SIEM platforms, threat detection technologies, and security monitoring tools to proactively identify suspicious activity and security anomalies.
• Assist in the administration, configuration, and optimization of security tools across cloud and on-premises environments.
• Collaborate with internal teams and external security partners to investigate threats and improve security monitoring capabilities.
• Contribute to process improvements, automation opportunities, knowledge documentation, and operational playbooks to enhance SOC effectiveness.
• Participate in an on-call and rotational shift schedule to support continuous security monitoring and operational coverage.

Required Experience & Skills

• Experience working within a Security Operations Center (SOC), Network Operations Center (NOC), security monitoring, or threat management environment.
• Hands-on experience with SIEM technologies such as Microsoft Sentinel, Splunk, QRadar, ArcSight, or similar security monitoring platforms.
• Strong understanding of security alerts, threat detection methodologies, incident response processes, and escalation management.
• Knowledge of networking concepts including TCP/IP, DNS, HTTP, SMTP, operating systems, and common cybersecurity attack techniques.
• Experience investigating security events across cloud and on-premises environments using security tools, logs, and threat intelligence data.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to manage multiple priorities in a dynamic environment.
• Excellent communication and collaboration skills with the ability to work effectively across technical and non-technical teams.
• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related discipline.
• Cybersecurity certifications such as GSEC, GCIA, GMON, GCDA, CISSP, or similar credentials are preferred.
• Experience within financial services, fintech, and security automation is considered an asset.

Location:

This is a hybrid role with 2 days per week in office requirement (Mississauga, Ontario, Canada). Rotational shift coverage supporting North America. Standard shifts include 9:00 AM - 5:00 PM EST and 1:00 PM - 9:00 PM EST on a rotating basis.

Compensation:

CAD 95,000-100,000 Annual.

Benefits

• Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities.
• Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive - inside and outside of work.
• Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
• Sustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.
• Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra - open to everyone who wants to participate and contribute.
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
• *Specific benefits may vary by location.

Accessibility & Equality

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

Company Culture & Values

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands‑on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting‑edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck‑in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well‑being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well‑being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work. The company privacy policy can be found here Finastra Privacy Policy