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Delmar International is seeking a Customs Rater to verify and enter import and brokerage documents into our system, ensuring files are up to date or created as needed.
The role requires strong attention to detail, ability to work in a team or independently, and proactive communication with importers and internal departments to maintain exceptional service levels in a fast-paced environment.
Reporting to the Brokerage Manager, the Customs Rater will be responsible for handling documentation received from Importers, Freight Forwarders, Airlines, and Transports which must be verified and entered into the Delmar system. Previously opened files may need to be updated, or new files will need to be created. The candidate will be responsible to request documents from importers to complete files, as well as interact with our customs and freight departments to provide outstanding service to Delmar's clients.