Customs & Logistics CSR: Detail-Driven Customer Support

Honda Canada Inc.; Alliston; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading automotive company in Ontario is seeking a Customer Service Representative for Customs and Logistics. This role involves providing administrative support, executing customer interactions, and ensuring compliance with customs procedures. The ideal candidate will have strong customer service experience, proficiency in Microsoft Office, and a diploma in Administration or related field. This position demands excellent interpersonal skills and the ability to work in a fast-paced environment, contributing to a successful logistics team.

Qualifications

• 2 years’ experience in a customs/logistics role is required.
• Strong analytical and persuasive skills are necessary.
• Ability to work independently and multitask effectively.

Responsibilities

• Provide customs and logistics administrative support.
• Execute valued customer/supplier interactions through phone or email.
• Prepare customs paperwork and ensure compliance.

Skills

Personal Computer skills using Microsoft Office

SAP experience

Strong customer service experience

Strong interpersonal skills

Education

College Diploma in Administration and/or Customs/Logistics & Transportation

Tools

Microsoft Excel

Transportation Management System (TMS)

Job description

A leading automotive company in Ontario is seeking a Customer Service Representative for Customs and Logistics. This role involves providing administrative support, executing customer interactions, and ensuring compliance with customs procedures. The ideal candidate will have strong customer service experience, proficiency in Microsoft Office, and a diploma in Administration or related field. This position demands excellent interpersonal skills and the ability to work in a fast-paced environment, contributing to a successful logistics team.