Customs Clearance Specialist (VEHICLES) - CAN

BorderBuddy; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A customs brokerage firm is seeking a Senior Customs Clearance Specialist to manage customs documentation for vehicles. This remote role involves ensuring compliance with import/export laws, supporting customer queries, and working in a dynamic environment. The ideal candidate has 1-3 years of experience in customs brokerage and strong communication skills. The company provides a supportive atmosphere and competitive benefits.

Benefits

Health & dental benefits

RRSP contribution

Tuition reimbursement

Professional training

Paid time off

Qualifications

• 1-3 years of experience in a customs brokerage role with vehicles.
• Proficiency in English; knowledge of additional languages is a plus.

Responsibilities

• Manage and prepare customs documentation for vehicle imports.
• Resolve inquiries and ensure compliance with import/export laws.
• Support the sales team and maintain client databases.

Skills

Excellent communicator

Strong attention to detail

Proactive problem-solving skills

Resourceful

Self-motivated

Team player

Education

Diploma or degree in related field

CCS designation or other industry related certification

Tools

CargoWise

CANdata

Job description

Overview

Job Summary :

Reporting to the Customs Operations Manager for Canada, the Senior Customs Clearance Specialist (Vehicles) plays a pivotal role in managing customs documentation and ensuring compliance with import and export laws, with a strong focus on vehicle shipments.

Duties and Responsibilities

• Independently reviews and prepares customs documentation for processing and entry releases.
• Handles general inquiries (internally and externally) over the phone, through email, or on Slack.
• Completes files in a timely and accurate manner, in compliance with BorderBuddy and Customs policies and procedures.
• Writes detailed notes and instructions regarding clients, Freight Forwarders, CBSA, Carriers, and other relevant parties.
• Maintains the client database and updates information as necessary.
• Is familiar with various vehicle types, makes, and models.
• Understands rules and regulations related to RIV, ECCC, and Transport Canada.
• Is knowledgeable about Internal Transaction Numbers (ITNs) issued by the Automated Export System (AES) through U.S. Customs and Border Protection (CBP).
• Proactively seeks out knowledge and solutions.
• Prioritizes and meets deadlines with consistency and reliability.
• Independently manages and resolves challenging situations.
• Processes B3 / CAD entries to meet Company, CBSA, and CBP compliance standards.
• Corrects rejected Canada Customs entries.
• Is knowledgeable about and can correctly assign HS tariff classifications.
• Proactively supports the sales team and cross-sells BorderBuddy's services.
• Maintains professional status by completing exams or attending conferences.

Qualifications

• Experience : Minimum of one (1) to three (3) years of experience in a customs brokerage role with hands-on experience in processing vehicles of all types.
• Diploma or degree in related field; post secondary or business courses in related industry a plus.
• Experience with CargoWise and CANdata is considered an asset.
• CCS designation or other industry related certification; LCB designation a plus.

Skills

• Excellent communicator, both verbal and written; ability to communicate effectively with clients, customs authorities, carriers, freight forwarders and other stakeholders.
• Strong attention to detail and highly task oriented; you take ownership for your work and get the job done right.
• Resourceful, relentlessly searching for answers and committing to finding solutions to new challenges.
• Exceptional, proactive problem-solving skills and ability to work well under pressure; enjoys new challenges and working in a fast-paced busy environment.
• Self-motivated and hardworking.
• Positive ‘can-do’ attitude, enthusiasm, and willingness to learn.
• Flexible and agile, adapting quickly in a dynamic and fast-paced environment.
• Excellent interpersonal and customer service skills.
• Strong organizational skills, flexibility, and reliability
• Proficiency in English is required; knowledge of French, Spanish, Cantonese or Mandarin is considered an asset.
• Proficiency with computers and software, detail-oriented, resourceful, and eager to learn.
• Must be a team player - like seriously, prove it!

Additional Information

At BorderBuddy we offer our staff a relaxed work atmosphere, a supportive work environment as well as a competitive compensation package (health & dental benefits, RRSP contribution, tuition reimbursement programs, professional training, and paid time off). BorderBuddy is an excellent place to develop your career.

Working Conditions

Our standard work schedule is 37.5 hours per week. Given our business operates around the clock, 24 / 7 / 365, you may be required to work some additional hours, including weekends and overtime, as needed.

100% remote role (you will be provided with all the IT equipment required to successfully complete your tasks), candidates must reside and work from within Canada.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.