Customs Brokerage Team Leader — Lead, Train & Optimize

Alba Wheels Up International; Canada; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading logistics company is seeking a Customs Brokerage Team Leader in Canada. This role involves driving strategic initiatives, ensuring customer compliance with customs regulations, and leading a team in a dynamic work environment. The ideal candidate will have a high school diploma, at least 5 years of customs brokerage experience, and strong leadership and communication skills. Competitive compensation, growth opportunities, and a supportive culture are offered.

Benefits

Health and wellness programs

401K Matching

Continuous learning opportunities

Qualifications

• High school diploma or equivalent.
• Minimum of 5 years’ experience in Customs Brokerage for air and ocean shipments.
• Strong communication skills (verbal and written).
• Ability to work under pressure and with discretion.

Responsibilities

• Provide effective customer service and satisfaction.
• Delegate work assignments and resolve customer shipment-related issues.
• Train team members and assist with work-related questions.
• Ensure compliance with corporate policies.

Skills

Leadership

Customer Service

Attention to Detail

Communication

Customs Brokerage Software Knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Cargowise

Job description

A leading logistics company is seeking a Customs Brokerage Team Leader in Canada. This role involves driving strategic initiatives, ensuring customer compliance with customs regulations, and leading a team in a dynamic work environment. The ideal candidate will have a high school diploma, at least 5 years of customs brokerage experience, and strong leadership and communication skills. Competitive compensation, growth opportunities, and a supportive culture are offered.