Customs Brokerage Agent

Expeditors; Richmond; On-site; CAD 45,000 - 52,000; Full time

Job summary

A leading global supply chain management company is looking for a Customs Brokerage professional to ensure the timely movement and clearance of freight. The role requires excellent communication skills, attention to detail, and a willingness to learn. With growth opportunities and excellent benefits, this position is ideal for candidates looking to develop their career in logistics.

Benefits

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities

Employee Referral Program Bonus

Qualifications

• CCS or Intro CSS qualification preferred.
• Experience with word processing, spreadsheets, and various PC software.
• Excellent communication skills required.

Responsibilities

• Ensure timely movement and clearance of freight.
• Accurate data entry in our operating system.
• Manage assigned customer accounts for customs needs.

Skills

Attention to detail

Excellent verbal and written communication

Sense of urgency

Willingness to learn

Teamwork

Education

CCS or Intro CSS qualification

Tools

Word processing

Spreadsheets

Windows

Outlook

Job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.

Major Responsibilities:

• Ensure accurate and timely data entry into our operating system
• Meets company standards of 52 hours training per year
• Ensure customer profiles are updated and current for assigned accounts
• Manage an allocated book of business for all customs needs.
• Navigation of the CARM Client Portal
• Follow SOPs
• Coordinate and Dispatch freight upon request
• Submit documents to CBSA
• Complete entry requirements for various entries; Standard Filing, E29B, C-Type, V-Type Etc.

Qualifications

• CCS or Intro CSS qualification is preferred
• Excellent verbal and written communication
• Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
• Willingness to learn and develop the industry skills
• Sense of urgency
• Attention to detail
• Have a positive attitude and an innate desire to help people
• Desire to work in a team environment
• Work with integrity
• Maintain a professional Appearance
• Have Confidence even in the face of intense challenges
• Be curious to learn and grow
• Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
• Be resolute and results oriented- get the job done!

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Annual compensation: CAD 45,000.00 - CAD 52,000.00