Customs Administrator

Bison Transport Inc.; Winnipeg; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading logistics company in Manitoba is seeking a Customs Administrator to support customs-related issues and build relationships with drivers and customs agencies. The ideal candidate will excel in communication and customer service, with knowledge in the transportation industry considered an asset. This position offers a supportive team environment and promotes work-life balance.

Benefits

Supportive team environment

Healthy work-life balance

Wellness Program and extracurricular sports teams

Qualifications

• Strong ability to adapt to varying situations.
• Exceptional problem solving abilities.
• Excellent oral, written and interpersonal communication skills.
• Exceptional customer service skills.
• Proficient computer skills.
• Ability to work independently and as part of a team.
• Knowledge of the transportation industry and customs experience are considered assets.

Responsibilities

• Providing eManifest information to Canada Customs via ACI.
• Providing eManifest information to US Customs via ACE.
• Communication with customers, drivers, custom brokers, border officers.
• Assisting customer service with customs-related issues.

Skills

Adaptability

Problem solving

Communication skills

Customer service

Computer skills

Knowledge of transportation industry

Customs experience

Job description

As a Customs Administrator you will be a key player in supporting our customs-related issues and programs. Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers, the customs brokerage community, and US and Canadian Customs agencies.

Specific responsibilities include:

• Providing eManifest information to Canada Customs via ACI.
• Providing eManifest information to US Customs via ACE.
• Communication with customers, drivers, custom brokers, border officers via telephone & email.
• Assisting customer service with any customs related issues.

Our Ideal Candidate will possess:

• Strong ability to adapt to varying situations.
• Exceptional problem solving abilities.
• Excellent oral, written and interpersonal communication skills.
• Exceptional customer service.
• Proficient computer skills.
• Ability to work independently with minimal supervision as well as part of a team.
• Knowledge of the transportation industry and customs experience are considered assets.

This position is subject to a Continental shift from 10:00 - 22:00.

This job is classified under NOC Code: 14100.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.