Customer Support Representative

Agilus Work Solutions; Markham; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A global leader in industrial motor solutions is seeking a Customer Support Representative to join their Inside Sales team in Markham. This 6-month contract role may lead to permanent employment. The successful candidate will manage customer communications, support sales operations, and ensure timely order processing. This position offers a hybrid work model, comprehensive benefits, and opportunities for career growth.

Benefits

Comprehensive benefits: dental, vision, medical, and health spending account

RRSP contributions: Up to 6% employer contribution after 6 months

Vacation: 10–15 days annually

Collaborative team culture with supportive leadership

Opportunity for growth and long-term career development

Qualifications

• Assessments Required: 2 professional references and criminal background check.

Responsibilities

• Manage shared customer service inbox on a rotating schedule.
• Communicate with clients and the outside sales team.
• Enter orders accurately within 24 hours.
• Utilize CRM tools to manage customer interactions.

Skills

Clear and professional communication skills

Experience with JD Edwards, Oracle, or any CRM

Strong time management and work ethic

Tools

JD Edwards

Oracle

CRM tools

Job description

HOUR 10/28/2025 9:31:19 AM 10/28/2025 9:31:19 AM Customer Support Representative Customer Support Rep Role Open!
Agilus is recruiting for a Customer Support Representative in the Manufacturing Industry in Markham, Ontario.
A global leader in industrial motor solutions is seeking a Customer Support Representative to join their Inside Sales team. This is a 6-month contract role with the possibility of becoming permanent. The successful candidate will support sales operations, manage customer communications, and ensure timely order processing.
A day in the life:

• Manage shared customer service inbox on a rotating schedule
• Communicate with clients and the outside sales team
• Enter orders accurately within 24 hours
• Use JD Edwards (asset) and Oracle
• Utilize CRM tools to manage customer interactions

The successful candidate brings:

• Clear and professional communication skills
• Experience with JD Edwards, Oracle, or any CRM
• Strong time management and work ethic, especially in a hybrid setting
• Assessments Required:2 professional references and criminal background check

What's in it for you:

• Hybrid work model after the first month (2 days WFH, 3 days in office)
• Comprehensive benefits: dental, vision, medical, and health spending account
• RRSP contributions: Up to 6% employer contribution after 6 months
• Vacation: 10–15 days annually
• Collaborative team culture with supportive leadership
• Opportunity for growth and long-term career development

We want to connect with you!
Please apply directly online

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

Markham ON L3R 8E7 Contract Markham, ON 2216

Customer Support Representative

Markham, ON

Customer Support Rep Role Open!
Agilus is recruiting for a Customer Support Representative in the Manufacturing Industry in Markham, Ontario.
A global leader in industrial motor solutions is seeking a Customer Support Representative to join their Inside Sales team. This is a 6-month contract role with the possibility of becoming permanent. The successful candidate will support sales operations, manage customer communications, and ensure timely order processing.
A day in the life:

• Manage shared customer service inbox on a rotating schedule
• Communicate with clients and the outside sales team
• Enter orders accurately within 24 hours
• Use JD Edwards (asset) and Oracle
• Utilize CRM tools to manage customer interactions

The successful candidate brings:

• Clear and professional communication skills
• Experience with JD Edwards, Oracle, or any CRM
• Strong time management and work ethic, especially in a hybrid setting
• Assessments Required:2 professional references and criminal background check

What's in it for you:

• Hybrid work model after the first month (2 days WFH, 3 days in office)
• Comprehensive benefits: dental, vision, medical, and health spending account
• RRSP contributions: Up to 6% employer contribution after 6 months
• Vacation: 10–15 days annually
• Collaborative team culture with supportive leadership
• Opportunity for growth and long-term career development

We want to connect with you!
Please apply directly online

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

We value a diverse workplace.

Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair,equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcomecandidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it isimportant as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request .