Customer Support & Order Specialist

UniFirst; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading uniform services company in Toronto is looking for an entry-level CUSTOMER SERVICE REPRESENTATIVE. Responsibilities include handling telephone inquiries, providing support to sales representatives, and resolving customer issues. The ideal candidate should possess strong interpersonal skills and a professional telephone manner. This position offers a range of benefits, including health insurance and retirement plans.

Benefits

RRSP with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Vacation

Paid Holidays

Tuition Reimbursement

30% Employee Discount

Qualifications

• Strong interpersonal skills and a pleasant telephone manner are essential.
• Experience handling customer inquiries and issues is a plus.
• Ability to work independently and as part of a team.

Responsibilities

• Handle telephone inquiries and take orders over the phone.
• Provide inside support to sales representatives.
• Resolve customer issues regarding their account.

Skills

Strong interpersonal skills

Professional telephone manner

Team player

Problem resolution

Education

High School Diploma or equivalent experience

Tools

Microsoft Office (Word, Excel)

AS400 system

Job description

A leading uniform services company in Toronto is looking for an entry-level CUSTOMER SERVICE REPRESENTATIVE. Responsibilities include handling telephone inquiries, providing support to sales representatives, and resolving customer issues. The ideal candidate should possess strong interpersonal skills and a professional telephone manner. This position offers a range of benefits, including health insurance and retirement plans.