Customer Support & Admin Specialist (Canada) – 7a-3:30p

FedEx Group; Owen Sound; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading logistics company in Owen Sound is seeking a Full-Time Customer Representative. This role involves providing accurate information and assistance to customers while performing various administrative tasks. Candidates should possess a high school diploma, excellent communication skills, and the ability to lift heavy packages. Preferred qualifications include knowledge of customs regulations and FedEx products. Competitive hourly pay is offered, along with commitment to inclusivity.

Qualifications

• Complete and achieve minimum thresholds on mandatory testing and training.
• Bilingual (French and English) if residing in Quebec.
• Valid driver's license required for positions needing driving.

Responsibilities

• Provide accurate information and assistance to customers.
• Perform necessary administrative duties for efficient operations.
• Promote sales and generate incremental revenue.

Skills

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Ability to lift 70 lbs

Ability to operate in a PC windows environment

Demonstrated ability to handle stress

Education

High school diploma/equivalent

College diploma preferred

Job description

A leading logistics company in Owen Sound is seeking a Full-Time Customer Representative. This role involves providing accurate information and assistance to customers while performing various administrative tasks. Candidates should possess a high school diploma, excellent communication skills, and the ability to lift heavy packages. Preferred qualifications include knowledge of customs regulations and FedEx products. Competitive hourly pay is offered, along with commitment to inclusivity.