Customer Support

Contra; Canada; Remote; CAD 30,000 - 60,000; Full time

Job description

Who we are and what we do

Contra is building the world’s first professional network for independent creatives and the companies that hire them. We are commission‑free, global, and focused on enabling the future of flexible work. Alongside our network and marketplace, we’re launching new product lines including Contra for Companies, Contra Ads Network, and Creative RLHF & Evaluation Services for AI labs and creative‑tool companies.

We've raised over $51M from leading investors like NEA, Unusual Ventures, and Cowboy Ventures - and we're just getting started.

Whatyou’llberesponsiblefor:

• Provide world‑class support by taking ownership on user issues - working closely with the engineering, product and other teams to address and resolve user issues quickly.
• Become a Contra product expert - focusing on user workflows, integrations, and platform functioApply now and work remotely at Contra