Customer Success & Support Pro — Growth & Incentives

The Sydney Call Centre; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking motivated customer service representatives to join their dynamic team. In this role, you will engage with customers, troubleshoot basic technical issues, and build strong relationships while representing well-known brands. The company values your contributions and offers competitive compensation, comprehensive benefits, and opportunities for career growth. With a focus on a supportive and engaging work environment, this is a fantastic opportunity for those looking to make a difference in customer experience. If you are passionate about helping others and thrive in a fast-paced setting, consider applying today!

Benefits

Paid Time Off

Cash Bonuses and Prizes

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth Opportunities

Paid Training

Casual Dress Code

Fun Work Environment

Qualifications

• Must be 18 years or older with a high school diploma or equivalent.
• Excellent communication and organizational skills are required.

Responsibilities

• Listen to customers, understand their needs, and resolve issues.
• Utilize systems and technology for account management tasks.

Skills

Customer Service Orientation

Conflict Resolution

Problem Solving

Communication Skills

Multi-tasking

Typing Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

An established industry player is seeking motivated customer service representatives to join their dynamic team. In this role, you will engage with customers, troubleshoot basic technical issues, and build strong relationships while representing well-known brands. The company values your contributions and offers competitive compensation, comprehensive benefits, and opportunities for career growth. With a focus on a supportive and engaging work environment, this is a fantastic opportunity for those looking to make a difference in customer experience. If you are passionate about helping others and thrive in a fast-paced setting, consider applying today!