Customer Success & Service Specialist

SkillBridge Academy; Halifax; On-site; CAD 54,000 - 58,000; Full time

Job summary

A local training organization in Halifax is seeking a dedicated Customer Service Representative to ensure a seamless and professional customer experience. You will support our mission by delivering high-quality service and building strong client relationships. The position offers a competitive salary of $54,000 – $58,000 per year, with opportunities for professional growth and a supportive work environment.

Benefits

Competitive salary

Opportunities for professional growth

Skills development and training programs

Supportive work environment

Qualifications

• Proven experience in customer service or related roles.
• Strong attention to detail.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Resolve customer issues efficiently and professionally.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Excellent problem-solving abilities

Ability to work independently

Education

High school diploma or equivalent

Post-secondary education

Tools

Microsoft Office Suite

CRM systems

Job description

A local training organization in Halifax is seeking a dedicated Customer Service Representative to ensure a seamless and professional customer experience. You will support our mission by delivering high-quality service and building strong client relationships. The position offers a competitive salary of $54,000 – $58,000 per year, with opportunities for professional growth and a supportive work environment.