Customer Solutions Advisor — Elevate Finances & Home Needs

goeasy; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading lease-to-own company in Canada is seeking a Customer Solutions Specialist. You will engage with customers to understand their needs, manage their accounts, and ensure retail operations run smoothly. Ideal candidates should have strong communication skills, a sales-oriented mindset, and the ability to work in a customer-facing environment. This position offers various benefits and opportunities for personal development.

Benefits

RRSP match

Employee discounts

24/7 healthcare

Birthday off paid

Customizable benefits package

Qualifications

• Proven communication and interpersonal skills with a passion for helping others.
• Experience in a customer-facing environment (retail, finance, or leasing preferred).
• Must be legally eligible to work in Canada.

Responsibilities

• Build strong customer relationships through engagement in person, phone, and email.
• Manage customer accounts, including processing payments and updating records.
• Uphold merchandising standards and maintain a clean store environment.

Skills

Communication skills

Sales-oriented mindset

Multitasking abilities

Attention to detail

Customer-facing experience

Job description

A leading lease-to-own company in Canada is seeking a Customer Solutions Specialist. You will engage with customers to understand their needs, manage their accounts, and ensure retail operations run smoothly. Ideal candidates should have strong communication skills, a sales-oriented mindset, and the ability to work in a customer-facing environment. This position offers various benefits and opportunities for personal development.