Customer Service - Work from Home

Spade Recruiting; Strathmore; Remote; CAD 40,000 - 60,000; Full time

Job summary

A recruitment agency in Strathmore, Alberta is seeking enthusiastic, self-driven individuals for a customer service role. The position involves assisting clients, handling service calls, and providing policy information. Full training is provided, and employees enjoy competitive compensation with bonuses and benefits after 3 months. This role supports a healthy work-life balance and is fully remote.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals are desired.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Respond to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance