Customer Service - Work from Home

Spade Recruiting; Hamlet of Clairmont; Remote; CAD 40,000 - 50,000; Full time

Job summary

A customer service company in Canada is seeking enthusiastic individuals to assist clients with outstanding service and product knowledge. The role is fully remote and includes full training. Responsibilities include managing customer calls and distributing benefit enrollment materials. Competitive compensation and career advancement opportunities are offered after 3 months.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages.
• Create and explain individualized policies.
• Work and learn from management teams on new products.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties :

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance