customer service supervisor - retail

Borderland Coop; Moosomin; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail cooperative in Moosomin is seeking a full-time Customer Service Supervisor to lead staff and manage daily operations. The ideal candidate will oversee staff training, resolve customer complaints, and ensure quality customer service in a dynamic retail environment. Competitive hourly wage and benefits will be provided. Candidates must be authorized to work in Canada.

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Life insurance

Pension plan

Qualifications

• No degree, certificate or diploma required.
• Will train, open to candidates without experience.

Responsibilities

• Hire and train staff.
• Authorize merchandise returns.
• Resolve customer issues and complaints.
• Supervise and coordinate activities of workers.
• Manage cash and perform opening and closing activities.
• Provide customer service.

Job description

customer service supervisor – retail

Posted on November 10, 2025 by Employer details Borderland Coop

• Location: Moosomin, SK S0G 3N0 – On site
• Salary: $17.60 – $22.60 per hour (to be negotiated), 40 hours per week
• Terms of employment: Permanent, full time
• Shift: Morning, Day, Evening, Weekend
• Starts as soon as possible
• Vacancies: 1

Responsibilities

• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and coordinate activities of workers
• Manage cash
• Perform opening and closing activities
• Provide customer service

Supervision

• 3‑4 people

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast‑paced environment

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Life insurance
• Pension plan

Qualifications

• Education: No degree, certificate or diploma.
• Experience: Will train.

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until 2025‑12‑19