Customer Service Supervisor

Leon's; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home furnishings retailer in Manitoba is seeking a Customer Service Supervisor to maintain excellence in service and lead a talented team. Candidates should have a positive attitude, strong problem-solving skills, and the ability to work professionally with customers. This role offers development opportunities, a fun environment, and a generous employee discount. Apply now for a chance to enhance your career.

Benefits

Ongoing training and development

Employee discount program

Profit Sharing

Benefits Plan

Qualifications

• Must have a positive attitude and be willing to learn.
• Strong problem-solving and analytical skills are essential.
• Ability to communicate clearly, both written and orally.
• Professional interaction with customers is required.

Responsibilities

• Maintain excellence in customer service.
• Recruit, hire, and develop staff.
• Handle escalated customer service issues.
• Ensure 100% customer satisfaction.
• Promote teamwork within all departments.

Skills

Positive Attitude

Team building skills

Clear communication

Problem solving

Professional interaction

Job description

Overview

LEON’S IS CURRENTLY HIRING A CUSTOMER SERVICE SUPERVISOR

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

Presently, Leon’s is looking for talented applicants to join our Customer Service team, who have the drive and determination to make Leon’s the number one choice for the Canadian consumer.

We are looking for individuals seeking a prosperous career with Canada’s most profitable furniture retailer. This is a wonderful opportunity and stepping stone towards a long-term successful career.

RESPONSIBILITIES

• Maintain excellence in customer service
• Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
• Handle escalated customer service issues and offer solutions
• Ensure 100% customer satisfaction
• Lead by example by promoting teamwork within all departments
• Ensure a high-level of data entry accuracy with minimal errors
• Understand, implement and ensure compliance with all Leon’s policies & procedures
• Other duties as assigned

REQUIREMENTS

• Positive Attitude
• Team building skills
• Willingness to learnAbility to communicate clearly, both written and orally
• Strong problem solving and analytical skills
• Ability to interact professionally with our customers

WHY LEON'S?

• On going training and development to ensure your success
• A fast-paced, dynamic and fun environment with a great team
• A generous employee discount program
• Profit Sharing
• Benefits Plan

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW!