Customer Service Specialist - Remote

Spade Recruiting; Remote; CAD 40,000 - 60,000; Full time

Job summary

A remote consulting firm is seeking motivated individuals for a client support role that offers the potential for leadership and mentorship. Responsibilities include connecting with clients through virtual meetings and delivering exceptional service. Candidates should possess strong communication skills and a self-motivated mindset. Comprehensive training is provided, making prior experience unnecessary.

Benefits

Comprehensive training and mentorship

Work-from-anywhere flexibility

Benefits package

Recognition and rewards

Qualifications

• No prior insurance experience needed; full training provided.
• Must be self-motivated and willing to take initiative.
• Comfort in remote work is essential.

Responsibilities

• Connect with clients through virtual meetings to understand their needs.
• Build trust and lasting relationships by delivering excellent customer service.
• Follow a proven system for success in service and sales.
• Develop leadership skills by supporting new team members.

Skills

Excellent communication

Customer-service abilities

Self-motivated

Goal-oriented mindset

Comfort working independently

Willingness to learn

Job description

About the Role

We’re looking for motivated and service-driven individuals who want to make a real difference in people’s lives. This position begins in client support and consultation, with the opportunity to grow into leadership and mentorship roles over time. It’s a fully remote, performance-based opportunity that rewards initiative, consistency, and genuine care for customers.

What You’ll Do

• Connect with clients through virtual meetings to understand their needs and recommend tailored protection options
• Build trust and lasting relationships by delivering an exceptional customer experience
• Follow a proven system designed to help you succeed in service and sales
• Develop leadership skills by guiding and supporting new team members as you advance

What We Offer

• Comprehensive training and mentorship designed to help you grow into leadership
• Work-from-anywhere flexibility with control over your schedule
• Benefits package including life and health coverage options
• Recognition and rewards such as performance trips and advancement opportunities

What We’re Looking

• Excellent communication and customer-service abilities
• A self-motivated, goal-oriented mindset
• Comfort working independently in a remote environment
• A willingness to learn, grow, and take initiative

No prior insurance experience is needed — full training and licensing assistance are provided for qualified candidates.