Customer Service Specialist — Lumber & Hardware

RONA; Barrie; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Barrie, Ontario, is seeking a dedicated member for its customer service team. This role involves assisting customers with product requirements, managing special orders, and maintaining store organization. Ideal candidates should have effective selling skills and some experience in a customer-focused role. Join a company committed to community involvement and employee development.

Benefits

Inclusive and safe working environment

Work-life balance promotion

Employee discounts

Insurance benefits (certain conditions apply)

Opportunities for advancement

Ongoing training

Qualifications

• Some experience in a customer-focused role is required.
• Ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products.

Responsibilities

• Assist customers with their information/product requirements in the store or over the telephone.
• Prepare special orders, obtain the required information from customers.
• Maintain the store, including ensuring it is well stocked and merchandised.
• Keep current on flyer and promotional events.
• Actively strive to increase product knowledge and improve selling skills.

Skills

Effective selling skills

Good communication skills

Interpersonal skills

Job description

A leading home improvement retailer in Barrie, Ontario, is seeking a dedicated member for its customer service team. This role involves assisting customers with product requirements, managing special orders, and maintaining store organization. Ideal candidates should have effective selling skills and some experience in a customer-focused role. Join a company committed to community involvement and employee development.