Customer Service & Scheduling Specialist

Borcherdt Concrete Products Limited; Lower Sackville; On-site; CAD 35,000 - 50,000; Full time

Job summary

A construction company located in Lower Sackville, Nova Scotia is seeking a Customer Service Representative. The role involves processing customer inquiries and sales orders, scheduling deliveries, and collaborating with the dispatch team. Candidates should possess strong organizational skills and ideally have experience in concrete or trucking industries. The position may require flexibility in scheduling, including some weekend work. This role comes with a comprehensive benefits package including health and dental coverage.

Benefits

Health and dental coverage

Life insurance

RRSP options

Health and wellness programming

Years of service rewards

Employee sport team sponsorships

Qualifications

• Familiarity with Halifax Regional Municipality roadways is an asset.
• Previous experience in the concrete, construction, and/or trucking industry will be a definite asset.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Accurate processing of sales orders, quotes, and general inquiries.
• Assist customers with product questions, ordering, and complaints.
• Schedule delivery times and coordinate with dispatch.

Skills

Strong organization skills

Problem-solving skills

Attention to detail

Tools

Computer skills

Job description

A construction company located in Lower Sackville, Nova Scotia is seeking a Customer Service Representative. The role involves processing customer inquiries and sales orders, scheduling deliveries, and collaborating with the dispatch team. Candidates should possess strong organizational skills and ideally have experience in concrete or trucking industries. The position may require flexibility in scheduling, including some weekend work. This role comes with a comprehensive benefits package including health and dental coverage.