Customer Service & Sales Support — Profit Sharing & Growth

EMCO Corporation; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A national wholesale distributor in Calgary seeks a Customer Service Representative to support sales through telephone, email, and in-person interactions. Responsibilities include managing customer inquiries, processing sales orders, and providing product recommendations. Ideal candidates have at least 1 year of customer service experience and excellent communication skills. This position offers competitive salary and benefits.

Benefits

Great mentors and on-the-job training

Growth potential with competitive salary and benefits

Participation in pension plan

Work-life balance and flex time

Qualifications

• 1 year of experience with customer service or counter sales required.
• Able to work in a fast-paced environment while handling multiple tasks.
• Proficient in Microsoft Office for communication and data analysis.

Responsibilities

• Provide sales support to customers via telephone, email, and in-person.
• Research product for customers and provide recommendations.
• Enter sales orders generated from customers.

Skills

Customer service

Verbal communication

Relationship building

Microsoft Office software

Education

Grade 12 diploma or equivalent

College and/or University degree

Tools

Trend

Eclipse

Word

Excel

Outlook

Job description

A national wholesale distributor in Calgary seeks a Customer Service Representative to support sales through telephone, email, and in-person interactions. Responsibilities include managing customer inquiries, processing sales orders, and providing product recommendations. Ideal candidates have at least 1 year of customer service experience and excellent communication skills. This position offers competitive salary and benefits.