Customer Service & Reservations Specialist

Centennial Auto Group; City of Moncton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading car rental service in Moncton is hiring a Customer Service Representative to provide exceptional service to customers. You will greet clients warmly, manage inquiries, schedule appointments, and assist with rentals and payments. Strong communication, organization, and problem-solving skills are essential. This full-time role offers competitive wages, benefits, and training opportunities in a supportive team environment. Join our growing team and be part of our success story!

Benefits

Competitive wages

Company matching RRSP

Group health/dental/insurance coverage

Employee discounts

Professional training and development opportunities

Qualifications

• Must have strong communication skills to assist customers effectively.
• Prioritize exceptional customer service and problem-solving abilities.
• Valid driver's license is essential for the role.

Responsibilities

• Greet customers warmly and create a welcoming environment.
• Answer incoming phone calls and handle inquiries professionally.
• Schedule appointments and coordinate customer visits.
• Assist customers with rental options and processing payments.
• Maintain a clean and professional reception area.

Skills

Strong Communication Skills

Exceptional Customer Service

Effective Organizational Skills

Keen Attention to Detail

Team Collaboration

Ability to Multitask

Professionalism & Approachable Demeanor

Valid Driver’s License

Job description

A leading car rental service in Moncton is hiring a Customer Service Representative to provide exceptional service to customers. You will greet clients warmly, manage inquiries, schedule appointments, and assist with rentals and payments. Strong communication, organization, and problem-solving skills are essential. This full-time role offers competitive wages, benefits, and training opportunities in a supportive team environment. Join our growing team and be part of our success story!