Customer Service Representative - Work From Home

Spade Recruiting; Salmon Arm; Remote; CAD 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking enthusiastic individuals to join their team and provide exceptional customer service to clients. This remote position involves handling customer inquiries, distributing benefit materials, and explaining policies. Full training is provided, along with competitive compensation and career advancement opportunities. The company values a healthy work-life balance.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance