Customer Service Representative - Work From Home

Spade Recruiting; Olds; Remote; CAD 40,000 - 60,000; Full time

Job summary

A dynamic recruiting agency is seeking enthusiastic and self-driven individuals to assist clients while working from home. You will provide outstanding service and product knowledge, handle customer calls, and ensure eligibility for benefits. The role offers competitive compensation, full training, and career advancement opportunities. Ideal for those valuing a healthy work-life balance.

Benefits

Full training provided

Competitive compensation

Paid weekly along with earned bonuses

Full benefits after 3 months

Career advancement opportunities

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals are preferred.
• Ability to handle customer service calls effectively.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Respond to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance