Customer Service Representative - Work From Home

Spade Recruiting; Mount Pearl; Remote; CAD 40,000 - 60,000; Full time

Job summary

A recruitment firm in Mount Pearl, Newfoundland and Labrador seeks enthusiastic individuals for a client service role. This position involves assisting clients, providing product knowledge, and handling customer service calls. The company offers a fully remote position with comprehensive training, competitive compensation, and a focus on work-life balance. Ideal candidates should be self-driven and eager to learn.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals.
• Ability to provide outstanding service and product knowledge.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Dispatches incoming customer phone calls.
• Responds to client requests for coverages.
• Creates and explains individualized policies.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance