Customer Service Representative - Work From Home

Spade Recruiting; Fort St. John; Remote; CAD 40,000 - 60,000; Full time

Job summary

A dynamic recruiting firm is seeking enthusiastic individuals to assist clients by providing outstanding service and product knowledge. The role involves distributing enrollment materials, handling incoming calls, and creating individualized policies. Full training is provided, and employees enjoy work-from-home flexibility with competitive compensation and benefits after three months.

Benefits

100% work from home

Competitive compensation

Career advancement opportunities

Paid weekly with bonuses

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Respond to client requests while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties :

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance