Customer Service Representative

NVA Canada; Westbank First Nation #9; On-site; CAD 30,000 - 60,000; Full time

Job summary

A veterinary hospital is seeking a Veterinary Assistant to support client and patient care in a busy practice. Responsibilities include cleaning, patient care, assisting in surgery prep, greeting clients, and managing appointments. Ideal candidates have customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment. The position offers a salary of $19-$21 per hour, RRSP matching, extended health care, and other benefits.

Benefits

Salary ranging from $19-$21 per hour

RRSP matching

Extended health care

Health and wellness allowance

Paid continuing education

Uniform allowance

Qualifications

• Previous experience in customer service is essential.
• Strong communication and interpersonal skills are required.
• Must be able to multitask in a fast-paced environment.

Responsibilities

• Ensure the hospital is clean and well stocked.
• Provide patient care under guidance of staff.
• Assist with surgery prep and patient restraint as necessary.
• Greet clients and answer phone calls.
• Schedule appointments and manage the front desk.

Skills

Customer service experience

Strong communication skills

Ability to multitask

Basic computer skills

Job description

Westbank Animal Care Hospital is looking to add a Veterinary Assistant to our team.

Located in the heart of Westbank BC, we are a fast‑paced veterinary hospital. We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.

This position involves supporting our team in various aspects of the hospital including:

• -Ensuring the hospital is clean and well stocked.
• -Patient care under the direction and supervision of a registered technician or Veterinarian
• Assisting the doctors and registered technicians with surgery prep and patient restraint as necessary

Assisting In Reception As Necessary Including

• -Greeting clients and their pets with a friendly and welcoming demeanor
• Answering phone calls, scheduling appointments, and managing the front desk
• Assisting with billing and processing payments
• Maintaining accurate records and files
• Coordinating communication between clients, veterinarians, and staff
• Keeping the reception area clean and organized

The Successful Applicant Will Have

• Previous experience in customer service
• Strong communication and interpersonal skills
• The ability to multitask in a fast‑paced environment
• Proficiency in basic computer skills
• Previous experience in a veterinary clinic is preferred but not required
• Must be available for some evening and Saturday shifts

We Offer

• Salary ranging from $19-$21 per hour depending on experience.
• RRSP matching
• Extended health care
• Health and wellness allowance
• Paid continuing education
• Uniform allowance

Please submit resumes to [e-mail]