Customer Service Representative - Temporary

Sutherland; Winnipeg; Remote; CAD 40,000 - 50,000; Full time

Job summary

A customer service provider in Canada is looking for a Temporary customer service representative for a work from home role. You will assist families and schools with scholarship inquiries, respond to incoming calls about scholarship applications, and ensure satisfaction and registrations. Excellent communication skills and a distraction-free workspace are essential.

Qualifications

• Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
• Experience in customer service required.
• Fluency in English is a must.

Responsibilities

• Respond to incoming calls related to student inquiries.
• Assist families and schools with scholarship applications.
• Ensure callers' questions are answered and students are registered.

Skills

Excellent verbal and written communication skills

Strong multitasking abilities

Problem-solving drive

Familiarity with Microsoft Office tools

Experience in customer service

Fluency in English

Job description

Company Description

Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.

Job Description

Temporary position.

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incoming calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

Qualifications

• Excellent verbal and written communication skills; strong multitasking abilities
• Fluency in English
• Drive to solve problems and meet goals
• Familiarity with Microsoft Office tools
• Experience in customer service
• Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

Additional Information

All your information will be kept confidential according to EEO guidelines.