Customer Service Representative (Seasonal)

Best Buy; Richmond Hill; On-site; CAD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Competitive compensation and benefits

Flexible schedules

Supportive leaders

Inclusive team culture

Job summary

Best Buy in Richmond Hill is seeking an omni-channel specialist (customer service representative/cashier) to process purchases, returns, and trade-ins while delivering an outstanding shopping experience.

No experience required; on-the-job training will cover product knowledge and checkout procedures. The role offers flexible schedules, employee discounts, and a supportive team environment in a fast-paced retail setting.

Qualifications

• Strong enthusiasm to help customers.
• Ability to adapt quickly in a fast-paced environment.
• Commitment to a safe and enjoyable work environment.
• Willingness to learn and use product knowledge.

Responsibilities

• Process purchases, returns, and trade-ins at the checkout.
• Answer questions and share product knowledge.
• Keep signage accurate and items properly labeled.
• Keep shelves stocked and displays organized.
• Complete pre-opening and post-closing tasks.

Skills

Customer service

Communication

Flexibility

Job description

You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative (cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

What you’ll do:

• Create an amazing customer experience at the checkout or the customer service counter
• Respond to questions and share your product knowledge
• Ensure store signage is accurate and open box items are appropriately marked
• Ensure shelves and displays are well-stocked and organized
• Complete pre-opening and post-closing tasks

What we’re looking for:

• Enthusiasm to assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Base pay range

Hourly pay rate: $17.60 - $20.21 Pay may vary by province. Pay listed is for the location advertised.

Unit C - 225 High Tech Road, Richmond Hill, ON L4B 0A6

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in similar roles (sales associate, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).