Customer Service Representative - Lebeau

Belron Canada Inc.; Châteauguay; Hybrid; CAD 55,000 - 65,000; Full time

Benefits offered by this job

35 hours per week

4 days in office, 1 day remote

RRSP group retirement savings plan

Personal days (pro-rated)

Tuition reimbursement

Competitive salary 55,000$-65,000$

Comprehensive benefits

Employee discounts

Referral bonus

Job summary

Randstad Canada is recruiting a social media and marketing specialist for a West Island-based role, focusing on furniture and interior design branding. The position emphasizes creating engaging content, managing channels, and analyzing performance to strengthen the brand presence.

The role requires strong creativity, organizational skills, and proficiency with Klaviyo and social platforms. Hybrid work arrangement with some in-office and remote days supports collaboration and growth.

Qualifications

• Passion for furniture, interior design and social media trends.
• Strong creativity to produce inspiring content.
• Excellent organizational skills with ability to manage priorities.
• Ability to turn ideas into impactful, results-driven content.
• Strong understanding of performance metrics and analytics.
• Comfortable in a dynamic, collaborative environment.
• Bilingual English and French (written and spoken).

Responsibilities

• Plan and manage the content calendar across all platforms.
• Create, write, and publish content aligned with brand identity.
• Manage community engagement in collaboration with internal teams.
• Analyze performance and prepare monthly and annual reports.
• Draft contest rules and legal content; monitor market trends.
• Produce video content, including in-store shoots when required.

Skills

Social media marketing

Content creation

Analytics

Klaviyo

Video content

Bilingual (English/French)

Tools

Klaviyo

Meta/Instagram/TikTok

Job description

Our client in the West Island is currently looking for a social media and marketing specialist. Passionate about furniture, interior design, and social media, you closely follow trends and enjoy creating inspiring content. Creative and structured, you know how to turn ideas into engaging posts while keeping a close eye on performance. You thrive in a collaborative environment and are eager to actively contribute to building a strong and recognizable brand presence.

Advantages

• Monday-Friday 35 hours a week flexible schedule
• 4 days in the office 1 day remote
• Participation in group retirement savings plan (RRSP)
• Up to 4 personal days per reference period (pro-rated based on hire date)
• Tuition reimbursement program (subject to conditions, for career development programs)
• Competitive Salary 55,000$-65,000$ (based on experience)
• Comprehensive benefits (long-term disability, dental, vision, medical, and paramedical coverage; covers 55% of premiums)
• Generous employee discounts for you, your children, and your parents across all stores
• Attractive employee referral bonus program

Responsibilities

1. Social Media
   1. Plan and manage the content calendar across all platforms
   2. Create, write, and publish content aligned with brand identity
   3. Manage community engagement (messages, comments, reviews) in collaboration with internal teams
   4. Analyze performance and prepare monthly and annual reports
   5. Draft contest rules and legal content
   6. Conduct ongoing competitive and market monitoring
   7. Produce video content, including in-store shoots when required
2. Digital Content & Newsletters
   1. Plan, design, and deploy newsletters aligned with the marketing calendar
   2. Monitor and analyze performance (weekly reporting)
   3. Optimize campaigns using tools such as Klaviyo and industry best practices
   4. Propose content ideas based on trends and competitive insights
   5. Contribute to website content creation (homepage, editorial pages)

Qualifications

• Passion for furniture, interior design, and social media trends
• Strong creativity with the ability to produce inspiring and engaging content
• Excellent organizational skills and ability to manage priorities
• Ability to turn ideas into impactful, results-driven content
• Strong understanding of performance metrics and analytical mindset
• Comfortable working in a dynamic, collaborative environment
• Bilingual (English and French) (written and spoken)
• English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
• Autonomy, proactivity, and strong sense of initiative
• Strong interest in digital trends and competitive analysis
• Comfortable on camera and creating video content
• Willingness to travel to stores when needed
• Strong proficiency in Klaviyo (campaign creation, segmentation, automation, and performance analysis)
• Solid knowledge of social media platforms and best practices (Meta, Instagram, TikTok, etc.)

Summary

Why Randstad?

There are lots of great jobs, incredible companies, and great bosses.

At Randstad, we are here to help you find the right combination for you.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible); and members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.