Customer Service Representative - Barrie - UniFirst Canada

UniFirst; Barrie; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading uniform and facility services company in Barrie, Ontario, is seeking an entry-level CUSTOMER SERVICE REPRESENTATIVE. The successful candidate will handle customer inquiries, assist with orders, and provide support to sales representatives. Ideal applicants should have strong interpersonal skills, a high school diploma, and proficiency in Microsoft Office. The position comes with various benefits, including health insurance and a profit-sharing program.

Benefits

Health Insurance

Profit Sharing

Vacation

Sick Time

Paid Holidays

Tuition Reimbursement

30% Employee Discount

Qualifications

• Entry-level position requires strong interpersonal skills.
• Experience in data entry is essential.
• Must handle telephone inquiries and provide customer support.

Responsibilities

• Handle telephone inquiries and take orders.
• Provide inside support to sales representatives.
• Assist in various telemarketing projects.

Skills

Interpersonal skills

Professional telephone manner

Dealing with people

Problem-solving

Education

High School Diploma or equivalent experience

Tools

Microsoft Office (Word, Excel)

AS400 system

Job description

Overview

Where will a UniFirst career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to be one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. The company continues to function as a family run business, and when you work for UniFirst, you’re family. UniFirst has a strong history of promoting from within, and opportunities are endless for those who possess a strong work ethic, a commitment to quality, and a passion for delivering quality customer service both internally and externally. Our culture is what makes UniFirst an organization that stands out. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.

Are you a “people person" who loves delivering outstanding customer service?

We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:

• Handle telephone inquiries and taking orders over the phone
• Data entry
• Provide inside support to sales representatives
• Help resolve any customer issues regarding their account
• Process credits and exchanges
• Collection of Accounts Receivables
• Receive 'walk-in' customers, i.e. show samples, measure, take orders
• Assist in various telemarketing projects

The chosen individual will possess strong interpersonal skills and have a professional and pleasant telephone manner. The successful candidate is a strong team player and capable of working independently. He/she enjoys dealing with people and resolving problems. Experience on an AS400 system with some PC exposure is a definite asset.

Benefits

• UniFirst offers a Fleet of Benefits, 50+ to be exact
• RRSP with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Vacation
• Sick Time
• Paid Holidays
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Program

Qualifications

• High School Diploma or equivalent experience
• Microsoft Office (Word, Excel)
• Data Entry

UniFirst is Proud to be an Equal Opportunity Employer

For further information about equal opportunity, please refer to the company policies.